Ryokans in Enoshima

"Excellent location. Friendly and very informative staff. "

"I often stay at this hotel, which is clean, with spacious rooms. I like the location, and most of the staff members are extremely friendly. One negative is that although I have stayed probably 100+ nights over the past few years, the reservations system doesn't recognize me if I book via an agency (e.g. Expedia), which I always do, because the prices are terrible via the hotel's website. Several times I have been given an awful room (brick wall view) and had to change it. Obviously a chain-wide IT problem, but one that should be fixed and it would benefit the hotel's customer service delivery to do so. "

"Great experience "

"We stayed 3 nights in residential room. It was bright, spacious with lots of storage and electrical outlets. We had a small challenge first time finding the hotel but it was a breeze afterwards. It connects directly to NeWoman 2nd floor. Self serve luggage storage on day of check in and check out. This is top 3 of city hotels we stayed. Definitely one of those we are willing to return to. "

"Very helpful and responsive staff. Nice room. Great breakfast buffet."

"Large room,clean and fresh. Very helpful staff Japanese style bathroom. Separate room for toilet, separate area for washing and soaking, sink outside the bathing arra (actually in the room)."

"Good location"

"No other hotels in Yakohama are better than the New Grand Hotel that is my most favorite. "

"Yes"