Apartments in Yokohama

"The staff of the Hotel New Grand was simply outstanding. I had a problem with my Canadian cell phone and the staff was exceptional with their assistance in helping to resolve the problem. Simply the best and "we shall be back"."

"A great hotel. Excellent staff, rooms and facilities. Great location, subway within 5 min walk, and 15mins for a leisurely walk to the cruise port."

"Cute and comfortable; and excellent access from Haneda airport. Right on the water with an excellent view."

"Yes and very courteous."

"The staff at the hotel were excellent! The location is the best. "

"Everything was great!"

"The room was clean, comfortable bed, with great temperature control. It was perfect for us two. If you have mobility issues, (walk with cane, crutches, walker) I would go with a bigger room. Great room. Outdoor entrance and lobby was very classy. It provided health supplies (brush, toothbrush , toothpaste, skincare products, tea, coffee) if needed. Staff was very kind and let us store luggage for an hour after we checked out and even called a cab for us. Highly recommend this hotel!!! Great location…shopping, restaurants, and train station within walking distance."

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"Everything from check-in to checkout was amazing. The facility was great with big room sizes, comfortable bed/pillows, and nicely set-up bathroom. Cleaning services were very accommodating for guest timelines and the 12pm checkout time was very welcome. "