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"First time visiting Staines on Thames. Absolutely fantastic "

"Room was fine as was breakfast - disappointed at the lack of fresh coffee being served to the table. Also the spa was packed - a lack of beds by the pool. The gym was also quite dated and small. "

"Clean room, great staff, right in the services so plenty of options to shop and eat…. That said the room I had was above the entrance and smokers outside left a horrid smell in the room as they smoked directly beneath my windows Staff attentive and knowledgeable plus a good breakfast with a good selection. A real surprise as I am normally very impressed by service area hotels but this was good and good value"

"Very nice hotel. Recommended to me by someone I trust so was keen to see what it was all about. Very nice place!"

"Staff were very friwndly and helpful, always ready to help and check to know hpw you are doing."

"Only stayed in room, was nice"

"beautiful place and grounds "

"The staff went above and beyond to make our stay enjoyable "

"Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast "