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"Easy, clean, convenient "

"The room is huge and clean . The staff is very friendly."

"Located near Heathrow and next to Thames River which is a wonderful walk in the evening. We saw beautiful homes, swans and other wildlife. Find the McDonald’s and you have the Main Street for shopping and restaurants. It’s a five minute walk. Uber drivers have no problem finding the hotel. We used them going from and to Heathrow. Comfortable bed. A little moldy in the bathroom but could be because there is no ventilation in that room. "

"Excellent stay"

"Breakfast was good room clean"

"The location of the hotel adjacent to the check in desks was great, so easy to leave the hotel and check in for our flight. The breakfast was also great with lots of variety and excellent coffee machine. The only complaint we had was that one of the bar staff on the evening of our stay was very rude and unhelpful when we ordered food. Also the food was not great and poor service. However we would stay at the hotel again but not eat dinner there."

"Clean cosy rooms. We stayed 2 nights and did put the card out for room to be cleaned after the first night but it wasn’t. Parking in the lot very difficult to find Otherwise not bad."

"Good "

"Beware of hotels that book large conference groups. There were two large groups, one that partied outside our window until midnight. We could not access our original rooms as the lift was broken and my 89 year old mother could not go up the stairs. The receptionist was more interested in checking out the split ends in her hair than she was in trying to accommodate us with new rooms. When they finally did give us rooms, we had to haul five suitcases, a car seat, a two year old and my Mom in her walker by ourselves. Disgraceful. "