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"Staff all lovely, king suite gorgeous and massage a delight! Lovely romantic night and the food was delicious at The Nelson and breakfast set us up until tea time."

"Bathroom door needs replaced.. staff exceptional. Could not do enough for us, Amenities were acceptable, but room needs up graded. Overall enjoyed our stay. Breakfast very good. "

"A very good hotel , Mattresses could do with update Excellent service from ALL staff , very very helpful "

"Polite staff from check-in to check-out, a staff member showed me to my room and explained the keys and access points for after 9pm. The room was in the cottage’s past the enclosed beer garden. The room was clean and tidy, warm enough once the oil radiator was turned on and the bathroom was clean and a great size. The bed was comfortable and I can highly recommend the shower enclosure as it was very big and plenty of towels. There are hot drink facilities in the room and a small wardrobe with a hairdryer. I would recommend this place also for location as it is 2 minutes away from the Christmas markets and the cathedral is very close by along with the wall "

"This place is excellent. Make sure to check out the spa, never met such a good all round staff team from management to front of house. Excellent stay"

"Staff always super helpful and friendly. Rooms always clean and tidy. Excellent advice about saving money for future stays. Great deal on breakfast with blue light card. We will be back again"

"Clean, comfortable and room service was prompt and reasonably priced."

"Very welcoming staff. Friendly and helpful Room lovely and clean Hotel in a great location. "

"Clean room, lovely staff"