Ishin in Ebisu from NZ$79

My husband and I have just completed 9 days at Tokyu Stay and absolutely loved it. The hotel was small , exceptionally clean and the staff were very gracious and professional. My husband left his iPhone in the taxi on arrival at the hotel and Julie ( and some of her colleagues) worked extremely hard to track it down and did so successfully, for which we were very grateful. Although the breakfast had limited choices it was ample. The fact that the hotel was situated very close to the Takanawa...

We had a lovely 2-night stay here in one of the moderate queen rooms. It was sweet and everything we needed. Also the location near the Kokuritsu-kogijo station was perfect for us. Really near Shinjuku so just awesome, we totally could have stayed longer. Staff were friendly and we were able to store our bags after we checked out. Would totally go back.

We are blown away by the excellent service and the kindness of everyone. Definitely recommended and will come back soon.

Bit cooler inside the capsule. Fan doesn’t chill well.

Quieter part of Tokyo so easier to navigate. Easy access to stations and local shops

Great location in Shinjuku if you want to be where the action is at. If you take the limousine bus from Haneda Airport, it will take you to the hotel building. It’s also relatively close to multiple train stations. Had a great view of the city from the bedroom. Arrived early and was able to leave our luggage at the hotel until checkin. Check in was easy and the staff had already brought our luggage to our room from when we had dropped it off in the morning. Digital checkout was easy and didn’t...

Very good experience overall Some things to consider: 1) Guests do have to swap lifts to access rooms from the main one in group that takes you to reception only. This can be inconvenient sometimes as that couple minutes wait makes a difference when having to catch a train or got big luggages. 2) You still have to pay for extras such as a cafe latte even when you have already paid for a breakfast voucher which felt a little money gauging and greedy on the hotel being that other hotels at...

I can not imagine a better place to stay in Tokyo. Everything was 5 star. The panoramic views over the harbour were stunning Staff service amazing particularly the concierge Very well priced. Restaurants were a little expensive but huge choices within walking distance Will always go back there

This is the second time we’ve stayed here. Both times as a family of 5 staying in 1 room. We didn’t spend much time in the room or hotel other than to sleep but it was spacious and well appointed. The hotel is very close to 4 stations and only a short walk to Tokyo Dome and with plenty of eating places close by.

Great location for the flight home

If staying in Shinjuku area this modern-style hotel is a great choice. It is close enough to the action but is a refuge from the amazing buzz of the Tokyo streets. The hospitality we received from Terada and his team was helpful and very welcoming.

I’ve stayed here a few times and always felt it comfortable. A small hiccup this time with the delivery of my baggage… it had t arrived when I checked in so the lady on reception said she’d ring my room when it arrived. By 8pm there was still no notification that my bag had arrived so I contacted the company y to be told it had been delivered two hours prior. I went to go down to reception to find a note on my door saying the bag had arrived. I had been in my room the whole time and didn’t...

This was a very conveniently located, reasonably priced hotel in Tokyo that was clean, friendly and had everything you could need. The onsen/ofuro baths were lovely. My only issue is, as with many hotels in Japan, they try to force you to check in at a kiosk. I like the personal touch of a check in desk, and had to go to one anyway because of my foreign passport. I want to live world where I still get checked in by real people and I should have been given the choice. The hotel allowed for a...

I thoroughly enjoyed my stay at Hotel NIWA. As a solo traveller, this is a lovely, safe area. Although I felt safe overall in all locations. After much research I chose Hotel NIWA as I love the serenity here. It’s so peaceful, away from the busyness & the crowds, however a great location, close to all with such great transportation & so many fabulous dining options close by. The food is fabulous here. The service standards are excellent. I found all staff so friendly, courteous & so helpful....