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"Always a good stay. Receptionist very helpful and polite, room clean and comfortable, easy parking, good location."

"Malmaison is conveniently located a few blocks away from the main train station for Birmingham, and this is in the middle of all the action in the central city, even part of the Mailbox mall with a movie theater and excellent restaurant-bar-pub choices."

"Clean rooms "

"very friendly staff, room was lovely and housekeeping was great"

"Clean hotel, staff friendly, room comfortable, good value."

"The hotel was very clean and pleasant to stay in. Location was good and close to the Bullring and university accommodation buildings. It looked business friendly. The buffet breakfast was very good. "

"Lovely to have the garden view and to be on the ground floor as there is no lift. Very peaceful location at a reasonable price. My first choice when I stay in Redditch."

"It was a good hotel, quiet and pleasant. Some friendly staff and clean rooms. I was only disappointed when I requested a room with more windows as I have some health issues, although they had a lot of rooms available when my other friends asked for it, their rooms were changed. They also won’t bring in water or anything up your room but you have to go to the reception and get it yourself which make it difficult if you have kids with you. Other than that a fairly good hotel. "

"Lovely staff"