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Stourport Manor Hotel

4.0 star property
Hotel in Stourport-on-Severn with health club and sauna

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Stourport Manor Hotel blends country charm with modern amenities in a peaceful rural setting. Relax with drinks at the bar, swim in the indoor pool, or enjoy breakfast at the Brasserie. The health club and sauna offer more ways to unwind after a day of exploration.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.6 out of 10
Good
(15 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed - double
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Room

Highlights

Heating
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed - double
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 Twin Bed
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About the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA

What's nearby

  • Hartlebury Castle - 2 min drive - 1.7 km
  • Danter's Treasure Island Amusement Park - 3 min drive - 2.0 km
  • Severn Valley Railway Kidderminster Station - 7 min drive - 6.0 km
  • West Midland Safari Park - 8 min drive - 6.7 km
  • Harvington Hall - 9 min drive - 9.3 km

Getting around

  • Hartlebury Station - 8 min drive
  • Birmingham Airport (BHX) - 52 min drive

Restaurants

  • ‪The Black Star - ‬3 min drive
  • ‪Brinton Arms - ‬4 min drive
  • ‪BOA Brewing Company - ‬16 min walk
  • ‪Worleys at The Swan - ‬3 min drive
  • ‪The Hollybush - ‬2 min drive

About this property

Stourport Manor Hotel

Upscale hotel near West Midland Safari Park
You can look forward to a terrace, a garden and dry cleaning/laundry services at Stourport Manor Hotel. For some rest and relaxation, visit the sauna. The on-site restaurant, Brasserie, offers breakfast, lunch, dinner and children's meals. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a banquet hall
  • Barbecues, a 24-hour front desk and meeting rooms
Room features
All 72 rooms include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Coffee/tea makers, heating and daily housekeeping

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  • Hot tub
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7.2 out of 10, Good, 1,000 reviews
The price is NZ$138
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 5 per day
  • Spa fee: GBP 5 per day
  • Towels fee: GBP 2 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Frequently asked questions

Does Stourport Manor Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

Is Stourport Manor Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Stourport Manor Hotel?

Self-parking is free at this property.

What time is check-in at Stourport Manor Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Stourport Manor Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Stourport Manor Hotel located?

Situated in a rural location, this hotel is within 3 miles (5 km) of Hartlebury Castle, Danter's Treasure Island Amusement Park and Whitlenge Garden Centre and Tea Rooms. West Midland Safari Park and Aggborough Stadium are also within 6 miles (10 km).

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Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 762 reviews
Rating 8 - Good. 272 out of 762 reviews
Rating 6 - Okay. 147 out of 762 reviews
Rating 4 - Poor. 80 out of 762 reviews
Rating 2 - Terrible. 44 out of 762 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Great gym. Nice to see that feedback on condition of damp hallway leading to it has been heeded and it's been deep-cleaned.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed how the restaurant was helpful and how the staff are respectful
Stayed 6 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very well placed for the castle and minister. Good bars and restaurants. Loo seat downstairs needs fixing. No where to park . Mangled it over the road. Very clean and nice decor. Good value for money. When phoning owner was very helpful.
Stayed 1 night in May 2025

6/10 Okay

Miss Shanele

Liked: Room comfort

Okay needs investing

We had a good time, staff where polite are areas of concern where the place feels alittle worn, rusty bath plug shower head leaking stains of carpet leading to the room and cobwebs on windows, it felt the place needs a little TLC to bring it up to a higher level , staff where fine the waitress at the evening meal had a lovely smile the others just did the job.
Stayed 2 nights in Jun 2025

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room very comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Second time we have used your hotel.
Stayed 1 night in Aug 2022

8/10 Good

Louise

Liked: Staff & service, room comfort

Small rooms

Pleasant stay. Friendly night receptionist. Rooms were basic and small.
Stayed 1 night in Jun 2024

8/10 Good

Fiona

A good hotel . Lovely room . However was a bit cold and the duvets thin . Otherwise recommend!
Stayed 3 nights in Apr 2024

6/10 Okay

Trudy

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was really clean but rooms a little tired
Stayed 1 night in Oct 2022

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities

Average

This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception especially helpful to me as a wheelchair user. Thank you
Stayed 1 night in Mar 2024

8/10 Good

Veronica

Liked: Staff & service, room comfort

Mixed experience but enjoyable overall

Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent young man on reception. Thank you.
Stayed 1 night in Nov 2023

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, room comfort

Convenient location

Better than last time. New owners, staff very friendly and efficient. Breakfast hot and fresh. Had 1 meal during 2 night stay. Better than expected! Hotel is tired, needs a refurbishment. Good location. Plenty of free parking. Didn’t use leisure facilities, have to pay extra £5 to use pool! Can only get better, would stay again if in area
Stayed 2 nights in Jun 2024

4/10 Poor

William

Disliked: Property conditions & facilities, room comfort
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Liked: Room comfort

Hidden costs and very tired looking

This was our 5th stay at the hotel,one if the attractions is the indoor pool & spa facilities, but they now charge £5 per head per night which is not made clear on their website or when booking. The room was just to say warm, but you couldn't turn the heating up at all, it was on full. Also now looking very worn and tired, probably because of the times it has changed ownership. This will be our last stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service.

Excellent service Nice hotel. We were in old part. A little run down but acceptable. Food and bars were good. Nice walks. Was a shock seeing casualty filming ! We left our headphones. Phoned the hotel two weeks later and they sent them too us ! Excellent service.
Stayed 1 night in Dec 2023

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Understaffed, room was executive but very small, faulty appliances, rotten windows, bed head board was right next to window, site was very rough £3 for a packet of crisps, fallen from grace
Stayed 1 night in Jul 2024

6/10 Okay

Natalie

Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old manor house that has been renovated internally. Only disadvantage was that there was no lift - not a problem for us but might have affected a disabled person
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

Traveling from USA

Worn and dated hotel. Trucks outside window loading and unloading before 7am. Room stuffy and musty. Poor ventilation. Carpet seams in public areas sealed with duct tape. Room price is reasonable but food pricing is very high for plain food.
Stayed 4 nights in Oct 2022

4/10 Poor

R

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We stayed for one night, the room wasn’t very clean and the beds were so uncomfortable. It was also way to hot in the room with very little ventilation.
Stayed 1 night in May 2023

6/10 Okay

Nia

Liked: Cleanliness, staff & service, room comfort

Expensive

Lovely place to stay however all we could hear from our room was barking dogs all night, people walking back and forth in the corridors shouting with no consideration for those who were in bed. Breakfast very overpriced, however staff were friendly and helpful. Shame breakfast wasn’t in the price of the room, lovely for those who want to bring there dog but maybe consider giving them a room the other side of the building to prevent those with out there dogs from being woken up. Second night stay was better fell a sleep to then being woken up but the fire alarm which went off 5times to then being told it was a false alarm
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was very run down, receptionist on arrival was very friendly and helpful but a lot of the staff it seemed if you asked for anything it was a hardship. We stayed for 2 nights and from the second night there was no hot water or heating which wasnt picked up on until the morning, in which the hotel manager was very unhelpful and unwilling to compensate at all when no one could wash with hot water or have their heating on.
Stayed 2 nights in Apr 2024

2/10 Terrible

stephen

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms tired. Locks broken on toilets, selection at breakfast limit. Eg little or no yoghurt. Coffee machine broken. Pool out of order on the Saturday.
Stayed 1 night in Mar 2023