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Macdonald Burlington Hotel

4.0 star property
Eco-certified hotel with bars/lounges and 24-hour front desk

Photo gallery for Macdonald Burlington Hotel

Experience the classic charm of The Burlington Hotel, featuring a red brick facade and elegant balcony.
Welcome to Burlington Hotel, where guests enter through a beautifully designed entrance with an arched sign and wooden doors with glass panels.
Enjoy a delicious breakfast in the comfort of your room, complete with a tray of fresh pastries and a selection of hot beverages.
Enter The Burlington Hotel through its elegant double doors, featuring a glass panel design that offers a glimpse into the lobby area with a checkered floor.
Enjoy a refined dining experience with fine china, wine glasses, and cutlery set for you.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Bar
  • Housekeeping
The current price is NZ$220
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

Enjoy a restful stay in this stylish room featuring a comfortable bed, bedside tables, and a cozy reading nook.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Relax in a classic, clean space with a neatly made bed, bedside table, and comfortable chair.

Standard Room, 1 Single Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed

Relax in comfort with a large bed, leather armchair, and convenient bedside table.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Two single beds with matching headboards, a desk, and a sofa in a clean and functional room.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Relax in a spacious room with a large bed, bedside tables, and a convenient breakfast tray.

Suite, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Relax in a spacious room with a large bed, desk, and TV, plus a wardrobe and stylish decor.

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
Digital channels
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.4 km
  • The Mailbox - 6 min walk - 0.5 km
  • O2 Academy Birmingham - 9 min walk - 0.8 km
  • Utilita Arena Birmingham - 13 min walk - 1.2 km
  • Broad Street - 19 min walk - 1.6 km

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The London & North Western - ‬2 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Faculty - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

Upscale eco-certified hotel near Utilita Arena Birmingham
Close to Bullring & Grand Central and The Mailbox, Macdonald Burlington Hotel provides dry cleaning/laundry services, 2 bars and a business centre. The on-site local cuisine fine-dining restaurant, Scottish Steak House, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), tour/ticket information and a front desk safe
  • Wedding services, concierge services and a 24-hour front desk
  • A lift, free newspapers and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 112 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • LCD TVs with digital channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

Is Macdonald Burlington Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Macdonald Burlington Hotel?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on 7 Aug 2025 start from NZ$220.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Macdonald Burlington Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Macdonald Burlington Hotel located?

Located in Birmingham City Centre, this eco-certified hotel is within a 5-minute walk of Shopping District and Bullring & Grand Central. The Mailbox and O2 Academy Birmingham are also within 15 minutes. Grand Central Tram Stop is only a 2-minute walk and Corporation Street Tram Stop is 2 minutes.

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Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel with really beautiful rooms.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff whilst professional were very welcoming and friendly. The bar was extremely welcoming with a warm ambience and nice atmosphere. Breakfast served traditionally as opposed to the normal in most hotels - buffet style. So convenient for train station, theatres and social venues. Highly recommend.
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
We did not use many of the facilities on this occasion but the hotel was good and our only issue was our 1 hour wait for breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2025

10/10 Excellent

Jodene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed was comfortable, lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very warm welcome and beautiful room.location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Geraldine

Great hotel

Amazing room with a shower and roll top bath. Staff very friendly and accommodating. Location excellent across from New Street station and in the centre of town
Stayed 2 nights in Apr 2025

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

10/10 Excellent

Lord Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with character. Very spacious room with all amenities, comfortable bed, very good breakfast options and wonderfully convenient for station and exhibition centre.
Stayed 3 nights in Apr 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station
Stayed 1 night in May 2025

8/10 Good

TENDAYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for a couple of nights and it is in a fabulous location very close to the station and a wide choice of places to shop and eat. Aaishish in the restaurant is very friendly and efficient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Perfect location for station, Alexander Theatre, shops and nice bar downstairs. Clean, welcoming staff, nice rooms and perfect for overnight stay.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay
Stayed 1 night in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to book again.

A one night stay whilst attending a concert. Very friendly and welcoming staff during my whole stay. Room very clean and bed very comfy. Breakfast was plentiful in quantity and variety of offerings. Cooked breakfast was great and served hot. Surprisingly little noise considering its located right next to a main station. Also very convenient for B:Music (Symphony Hall)
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay in Birmingham

Loved our visit to the Burlington our favourite hotel in Birmingham
Stayed 1 night in Jan 2025

6/10 Okay

John

Liked: Cleanliness, staff & service

Big hotel

Big old hotel right in the heart of the city. Its a bit dated inside , rooms are good but lots of noise if your on the street side. Breakfast was excellent, lovely big bright room, good servce and tasty food. Overall an average hotel in a great spot.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from train station but easy to walk to venue for a concert. Bed was too soft, but that’s us. Room smelt slightly musty although very clean.
Stayed 1 night in Apr 2025

6/10 Okay

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel a few times and it’s always been excellent. Unfortunately this time we were at the back of the hotel (station side) and the music from bars and club close by was a bit loud until 3am so had interrupted sleep
Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre stay

Great syay in the heart of Birmingham
Stayed 1 night in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exceptional location is ideal for a city getaway.
Stayed 1 night in Oct 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building with helpfull staff and in an excellent position
Stayed 1 night in Nov 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is super convinient
Stayed 1 night in Nov 2024

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An anniversary to remember

An anniversary to remember, the hotel and the staff went above and beyond we felt so spoilt. Thank you so very much
Stayed 2 nights in Feb 2025