Downtown Richmond Hotels, Richmond

"Quiet stay near great sites and dining. "

"The room was inviting with the old fireplace (not operable) and the quotes from Edgar Allen Poe. The bathroom was spacious and the water was hot! The bed was comfortable and the room was quiet. The gentleman at reception was very personable, Our stay was a very pleasant experience. "

"Kenny was great!! Very patient and knowledgeable... Great personality. The room was very clean. "

"Clean room. "

"The woman that worked the night shift is an actual saint. I arrived at midnight after a day of moving my house and driving from NY with my dog and kids. She saw the exhaustion on my face and jumped right in to make sure I got in easy. She helped me with my bags and my car and just ushered us in to our room to rest. I love this woman. Give her equity. "

"A"

"Everything was great! If I had to mention something that stood out, that was outstanding it would certainly be the patience and kindness of the Valet gentleman that helped me search for my missing glasses! He went above and beyond to help me try to find them, I did later find them! The overall “Graduate” theme was carried out throughout the hotel, and it was fun to see all the decor. The staff were warm, welcoming and helpful! We ended up ordering several appetizers and entrees for dinner before heading off to a near by show. The food was delicious and the service was fantastic! My only complaint would be not knowing that the hotel was “pet friendly” and when I say that… don’t get me wrong, we love pets! However, one of our family members is allergic and the fact that people enter and exit the small confirmed area of the elevator with pets, the pet dander did cause some allergy issues. This is something that is becoming more common in hotels and shared spaces, not sure how it could be avoided but wish there was a way to almost keep things separated. "

"It was amazing "

"Clean room, friendly staff and good food. "