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Hilton Richmond Downtown

4.0 star property
The downtown Richmond hotel where travelers can warm up by the lobby fireplace, swim in the indoor pool, or venture out to explore historic neighborhoods nearby

Choose dates to view prices

Hilton Richmond Downtown, in the heart of the city, welcomes guests with a cozy fireplace and convenient coffee shop. Travelers love the indoor pool, garden views, and Italian dining. The property offers dry cleaning services, and visitors consistently praise the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$232
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

City view

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Sofa bed
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Sofa bed
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Bathroom shower

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Sofa bed
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Bathroom shower

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Deluxe Room, 1 King Bed with Sofa bed, Executive Level | Living area

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

City view

Suite, 1 Bedroom, Executive Level

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Bathroom shower

Suite, 1 Bedroom, Accessible (Roll-in shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Suite, 1 Bedroom, Accessible (Hearing Accessible) | Living area

Suite, 1 Bedroom, Accessible (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

City view

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

City view

Deluxe Room, 2 Queen Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Downtown Richmond, a neighbourhood in Richmond, Hilton Richmond Downtown is in the entertainment district and near the airport. Black History Museum and Altria Theater are cultural highlights and Lewis Ginter Botanical Garden is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Richmond Raceway, or consider Allianz Amphitheater at Riverfront for a night out. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Richmond travel guide
Map
501 E Broad St, Richmond, VA, 23219

What's nearby

  • Richmond showing central business district and a city
    Broad Street
    1 min walk - 0.0 km
  • Richmond_TheNational_553248621561864863_02
    The National
    2 min walk - 0.2 km
  • Richmond_GreaterRichmondConventionCenter_6083623_05
    Greater Richmond Convention Center
    3 min walk - 0.3 km
  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    10 min walk - 0.8 km
  • JJ9XN6 Altria Theater (formerly The Mosque), Richmond, Virginia, USA
    Altria Theater
    16 min walk - 1.4 km

Getting around

  • Richmond Main Street Station
    16 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    16 min drive

Restaurants

  • Pop's Market on Grace
    1 min walk
  • Urban Hang Suite
    3 min walk
  • Richmond Marriott Hotel Concierge Lounge
    2 min walk
  • Fall Line Kitchen & Bar
    2 min walk
  • Starbucks
    2 min walk

About this property

Hilton Richmond Downtown

Upscale hotel near Greater Richmond Convention Center
Located close to Black History Museum and Allianz Amphitheater at Riverfront, Hilton Richmond Downtown provides a corner/local shop, a coffee shop/cafe and a garden. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Italian cuisine. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a vending machine and a 24-hour front desk
  • Bike tour information, tour/ticket information and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 250 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with designer toiletries and hairdryers
  • 47-inch HDTVs with streaming services and premium channels
  • Wardrobes/cupboards, mini fridges and travel cots

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1885 Cafe & Market
  • Gather & Hem
  • LaGrotta Restaurante

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 9 2026 to February 19 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

Does Hilton Richmond Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10 PM. The swimming pool will be unavailable from February 9 2026 until February 19 2026 (dates subject to change).

How much does it cost to stay at Hilton Richmond Downtown?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on 1 Apr 2026 start from NZ$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Richmond Downtown pet-friendly?

Yes, Hilton Richmond Downtown allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Richmond Downtown?

Valet parking is available for USD 51 per night.

What time is check-in at Hilton Richmond Downtown?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Richmond Downtown?

Checkout is at 11 AM. Late checkout is available for USD 50 (subject to availability).

Where is Hilton Richmond Downtown located?

Located in Downtown Richmond, this hotel is within a 15-minute walk of Greater Richmond Convention Center, Allianz Amphitheater at Riverfront and Black History Museum. Altria Theater and Virginia Capital Trail: Richmond Trailhead are also within 2 mi (3 km). Richmond Main Street Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Richmond Downtown Reviews

8.4

Very good

8.8

Cleanliness

10

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 65 out of 1003 reviews

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Location, restaurant and bar, wonderful staff, and comfortable room. Would stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Great staff only not 5 stars because I heard loud traffic all night long. Comfortable beds!!
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very welcoming and friendly, check in went extremely smooth and quick.
Stayed 1 night in Dec 2025

10/10 Excellent

Jilaine

Liked: Cleanliness, amenities, property conditions & facilities
The king size bedroom was nice. Super spacious. Their restaurant was also very good and the location of parking and proximity to the convention wasn’t too bad at all. It was about a block away.
Stayed 1 night in Jan 2026

8/10 Good

Joe

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff was very courteous and nice. I was not impressed considering it was a Hilton. The sidewalks outside were not shoveled and were covered in ICE. No parking on location so I had to pay for public parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Valeta

Liked: Cleanliness, amenities, property conditions & facilities
The downtown location was convenient. The hotel room was clean and the staff was courteous and friendly. The restaurants offered a variety of delectable food items.
Stayed 2 nights in Nov 2025

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and super
Stayed 4 nights in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at gather & hem was delicious and open late for when I got back after a concert!! Staff was so attentive and very helpful. Super nice place to stay. Loved the high ceilings in the rooms.
Stayed 2 nights in Nov 2025

8/10 Good

Catherine

Liked: Cleanliness
Nicely updated considering the age of the hotel. I could not get hot water at the sink or the shower. The food service at the meeting was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Oct 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if your seeing show at Allianz.. nice courtyard and connecting pool.
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Questionable neighborhood. Spaces in hotel seemed tired. Staff was attentive and upbeat.
Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well-appointed hotel, perfect for work travel, with onsite bar and restaurant options and valet parking. The only inconvenience was the hotel's Starbucks espresso machine was broken (luckily there was another Starbucks in the hotel directly across the street.)
Stayed 1 night in Sep 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Rooms very well-kept and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Bernardo Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Room are excellent, clean, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice room, gym great pool area nice outdoor

Food great, customer service 100% great
Stayed 2 nights in Jul 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
pool and hot tub were nice, dining facility was pleasant and we and the kids had excellent meals and good service by Tete.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room service was good food good bed comfor a little soft but ok overall
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was good, personnel even better. The shuttle van drivers they were alway will to help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay, and the hotel was clean.

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful
Stayed 4 nights in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff and nice property.
Stayed 1 night in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location. Parking right across street
Stayed 1 night in Jun 2025

10/10 Excellent

Aiken

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!! Staff and property were amazing!!
Stayed 3 nights in Dec 2024