Richmond Airport Hotels from NZ$69 (RIC)

"Everything was wonderful. The room was clean and quiet. The breakfast was nice. No complaints."

"Yes. That was fine."

"Worst hotel experience EVER! I was locked out my room upon returning at 1 am and there was no staff available for 20-30 mins we walked the entire first floor. Once the staff finally showed up, I had the key rekeyed 3 times and the door still wouldn’t open. They used the master key with no luck. Finally maintenance had to be called from another property which took a while. He had to drill a hole in the door which created a pile of sawdust in my room. And the door lock was still not operable. I had to change rooms in the middle of the night after 3 hours of foolery. I’m annoyed and will never stay there again. This was a work trip and my director was present and she is not pleased with Marriott which will impact future decisions of staying at this location. The leadership team has done nothing to accommodate us for this HUGE INCONVENIENCE. Shame on Marriott! I will continue to share this story on all platforms until this is addressed. I expect basic necessities when traveling and they were not provided and I did not feel safe."

"No frills. Good value. Clean. Friendly staff."

"Broke "

"Staff wasn’t even attentive when I was checking in. There was a strong moldy odor in my room and most of the amenities were not working"

"There were no pots or pans, top cover reaked with under arm smell, ton of pubic hair in bathroom, also reaked of pot. No one obeyed the no smoking signs not, even hotel staff. Wasn't a good experience "

"I like the location the rooms need updating, our bathtub wasn't cleaned properly hair was still in shower and a ring was around the tub. The coffee maker was there with a old dried up filter in it, The dispensers in bathroom weren't in right spot the shower gel was on sink no soap bars .The shower head is disgusting need cleaning and to top it off the elevators stopped working A lot of updating needed in this spot"

"Easily the worst, most run-down Courtyard I’ve ever stayed in. Stained furniture & carpets. Mold on ceiling. No warning that it was under renovation. Horrid."