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Moxy Richmond Downtown

2.5 star property
Family-friendly hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Bar (on property)
Exterior
Lobby
Located in Downtown Richmond's heart, Moxy Richmond Downtown welcomes travelers with a lobby fireplace and nearby coffee and tea service. The hotel features a bar for unwinding and a 24-hour gym for workouts, while the staff consistently earns praise for their helpfulness.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Parking available
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$284
includes taxes & fees
28 Sept - 29 Sept

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Room options

Check availability for these dates

Tonight

Sept 8 - Sept 9
Check availability for tonight Sept 8 - Sept 9

Tomorrow

Sept 9 - Sept 10
Check availability for tomorrow Sept 9 - Sept 10
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, View (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Loft (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Hearing Accessible)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, View

Room, 2 Single Beds

Room, 2 Single Beds, View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

Desk, laptop workspace, blackout curtains, free WiFi

Loft

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, No View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, No View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Hulu
Netflix
  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Located in Downtown Richmond, a neighbourhood in Richmond, Moxy Richmond Downtown is near the airport and near a train station. The National and Altria Theater are cultural highlights, and travellers looking to shop may want to visit Broad Street and Carytown. Ready for a night out? Consider Allianz Amphitheater at Riverfront.
Visit our Richmond travel guideOpens in a new window
Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • The National - 5 min walk - 0.4 km
  • Greater Richmond Convention Center - 6 min walk - 0.6 km
  • Virginia Commonwealth University - 8 min walk - 0.7 km
  • Altria Theater - 16 min walk - 1.3 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 14 min drive

Restaurants

  • ‪Richmond Marriott Hotel Concierge Lounge - ‬4 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Secret Sandwich Society - ‬1 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel near Broad Street
Located close to The National and Greater Richmond Convention Center, Moxy Richmond Downtown provides a fireplace in reception, a bar and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), express check-out and express check-in
  • Smoke-free property, a 24-hour front desk and games
  • A lift, a front desk safe and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with Netflix, Hulu and streaming services
  • Premium channels, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 32 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 32 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Frequently asked questions

Is Moxy Richmond Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Moxy Richmond Downtown?

As of 8 Sept 2025, prices found for a 1-night stay for 2 adults at Moxy Richmond Downtown on 28 Sept 2025 start from NZ$283.5, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Moxy Richmond Downtown?

Valet parking is available for USD 32 per day.

What time is check-in at Moxy Richmond Downtown?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Moxy Richmond Downtown?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Moxy Richmond Downtown located?

This family-friendly Richmond hotel is located near the airport, within a 10-minute walk of Broad Street, Greater Richmond Convention Center and The National. Virginia Commonwealth University and Allianz Amphitheater at Riverfront are also within 15 minutes. Richmond Main Street Station is 14 minutes by foot.

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Reviews

Moxy Richmond Downtown Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 254 out of 384 reviews
Rating 8 - Good. 64 out of 384 reviews
Rating 6 - Okay. 26 out of 384 reviews
Rating 4 - Poor. 18 out of 384 reviews
Rating 2 - Terrible. 22 out of 384 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pleasantly surprised by this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

It was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Gay

Comfy bed & pillows
Stayed 1 night in Aug 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing gave multiple recommendations. rooms came with two free drink vouchers. great location right in the middle of downtown.
Stayed 2 nights in Aug 2025

8/10 Good

Relda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a birthday and the hotel worked with us regarding what decent Experiences were available. Mello was awesome😎
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Nice hotel in the middle of downtown Richmond. Nice view of the city. Staff members very helpful. Bar area had light appetizers. Enjoyed my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and friendly. It had a very playful vibe and the staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Tsion

Liked: Cleanliness, amenities
Amazing location
Stayed 2 nights in Jun 2025

10/10 Excellent

Niaz

Different — more for singles and couples than families — but nice and clean
Stayed 3 nights in Jul 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Lively bar area but weak water pressure in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the hotel is decorated.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool, funk hotel. we enjoyed out stay.
Stayed 3 nights in May 2025

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities
Door man was excellent, gave me directions and interesting places to visit. They did not have the bed I ordered and gave me a room with no windows. No apologies and she never smiled. The room had bunk beds but I travel solo. Plus I am a Marriott rewards member.
Stayed 1 night in Aug 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great and responsive.
Stayed 1 night in May 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a boutique hotel. I enjoyed the atmosphere and will stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not much of a traveler yet, but this hotel really went above what I expected considering the charge for the stay. Will most definitely recommend to friends and family. Cleanliness, staff, decor, everything was A1. If you’re tired of the bleak, standard hotel decor, come to Moxy. In Richmond VA particularly, it’s perfectly situated in downtown, surrounded by everything an out of towner might be interested in, including a large parking garage directly next to the hotel. My stay could not have been more pleasant or streamlined. Only thing missing would be a Porte-cochère but I’m sure other locations have one.
Stayed 1 night in Jul 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun property. The moment we walked in the staff was incredible (shout out to Mellow!!). They welcomed us with free drinks. The space has a games and different spaces to kick back and hang with your friends or find a quiet corner. We stayed in the double queen room and the bed set up was so fun and created so much space. We will be back. Traveled July 2025 with two dogs and toddler.
Connect Four
Hello?
Double Queen room was a hit
Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Aesome.
Stayed 1 night in May 2025

10/10 Excellent

Bernhardus

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly folks
Stayed 4 nights in May 2025

8/10 Good

Shanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, comfortable, and lots nearby in walking distance. Would stay there again.
Stayed 1 night in Mar 2025

2/10 Terrible

Tamiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the cleanliness and property was up to par, my check in experience was horrible. I conveniently took the train into Richmond, Va for a festival. Upon checking in I was told there were no rooms with windows available and it was due to me making a 3rd party reservation. Basically 3rd party reservations a subpar to those who reserve in the hotel site. After I emphasize that I need to be compensated for my inconvenience the staff sent the manager a text and asked if I wanted the available room or did I want to find somewhere else to stay? Needless to say I had a few choice words for him professionally and told him I’ll follow up with his manager. I was assigned another room and given 2 drink tickets the next day but I would never recommend this specific location to anyone. Due to tmy checkin experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond for us. They are all outstanding.
Stayed 2 nights in May 2025