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Best Western Plus Richmond Airport Hotel

2.5 star property
Travelers fuel up with a hearty breakfast before catching flights at this airport-adjacent hotel, where connectivity and convenience make mornings smoother

Choose dates to view prices

The Best Western Plus Richmond Airport Hotel offers a warm breakfast to start the day right. Guests appreciate the attentive staff, can maintain their fitness routine in the 24-hour gym, or relax by the seasonal outdoor pool after a day of travel.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$179
includes taxes & fees
4 June - 5 June

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About this property

Best Western Plus Richmond Airport Hotel

  • Hotel near Broad Street
  • At Best Western Plus Richmond Airport Hotel, you can look forward to a free return airport shuttle, dry cleaning/laundry services and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free self-parking, plus extended parking (surcharge)
    • A free local area shuttle, coffee/tea in reception and a 24-hour front desk
    • Luggage storage, a vending machine and a computer station
    • Guest reviews say great things about the breakfast and helpful staff
  • Room features
  • All 119 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 37-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, mini fridges and microwaves

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 36 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night.

Cots (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 29 May to 30 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Does Best Western Plus Richmond Airport Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Best Western Plus Richmond Airport Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Richmond Airport Hotel on 4 Jun 2026 start from NZ$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Richmond Airport Hotel pet-friendly?

Yes, Best Western Plus Richmond Airport Hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Richmond Airport Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Richmond Airport Hotel?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Richmond Airport Hotel?

Checkout is at 11 AM.

Does Best Western Plus Richmond Airport Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:00 AM to midnight on request.

Where is Best Western Plus Richmond Airport Hotel located?

Situated near the airport, this hotel is 1.2 mi (2 km) from White Oak Village and within 6 miles (10 km) of Dabbs House Museum & Henrico County Tourist Information Center and Dorey Park. Broad Street and James River are also within 6 miles (10 km).

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

8.0

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 506 out of 1405 reviews
Rating 8 - Good. 317 out of 1405 reviews
Rating 6 - Okay. 231 out of 1405 reviews
Rating 4 - Poor. 165 out of 1405 reviews
Rating 2 - Terrible. 186 out of 1405 reviews

Reviews

Verified

6/10 Okay

Gregory

Disliked: Amenities, property conditions & facilities
Nice proximity to airport and providing shuttle to airport a plus.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice and clean good place to stay
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Adam

Liked: Staff & service
Parking was easy.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Margaret

Airport shuttle very good Bldg needs update Sheets clean Bathroom needs amenities such as Kleenex
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Christie

Liked: Staff & service
Staff was great at check in and check out. The bed was comfortable but the shower had some mold and the shower amenity pumps were empty. It was definitely a $100 room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shenae

Liked: Cleanliness, amenities, property conditions & facilities
Nice, Affordable, and the front desk person was nice and very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception and breakfast :-) Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has a shuttle to and from airport, staff is friendly and helpful, rooms are modern and clean, restaurant has good food and great staff! This one of the better hotels I’ve stayed at in a long time!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice and fast check in, plenty parking
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disappointed in this Best Western location. Clearly understaffed, causing waits to check in at the unmanned front desk and probably some cleanliness issues in the rooms - ours had a weird liquidy stain on one wall that was pretty off putting and made me question how well the rest of the room was cleaned. The airport shuttle driver was a highlight, very nice and helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Room was great...... had microwave, Fridge and streaming services on the tv. We had a great time would definitely recommend and also the front desk staff was friendly and assisting.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great service and location as always.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Michele

Disliked: Amenities, property conditions & facilities
The pictures don’t match the reality of hotel. Needs to be updated. Stench of smoke in the hallways. Good location for airport and the shuttle ran on time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ken SR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great the location near the airport in Richmond area was excellent l have stayed on broad Street and in laplata md they don't compare to the one near airport in Richmond va.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
I stayed one night and was very satisfied. The rooms were clean, and the front desk staff was excellent. Breakfast was well prepared, organized, and very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

shenequa

Liked: Cleanliness, amenities, property conditions & facilities
Staff did great
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast was good. The property was close to major thoroughfare and was satisfactorily maintained. I would stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness
The staff was great!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Staff very nice, especially my shuttle driver.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ken SR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good always with this location. Kd
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
We were very pleased with this hotel. It has been upgraded recently and is nice. The check in was fast and easy. The breakfast had a lot to be desired though. The coffee machine was not working at all and no attendant in the area.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Mary Martha

Liked: Cleanliness, amenities
The facility is definitely in need of maintenance and repair, but our room was clean, met our needs, and was a good price. Unfortunately, there were no regular coffee pods for the Keurig-type coffee maker in the room, and downstairs only “Bold” coffee was available (I prefer a lighter roast). Front desk staff seemed overworked and failed to provide some asked for assistance.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shenequa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room slept so good
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Shantell

Disliked: Cleanliness, amenities
Staff was nice. Hotel is a disaster. Dirty rooms and the breakfast room downright filthy. Heater wouldn’t shut off so choice was freezing or boiling.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, efficient, helpful, friendly staff
Stayed 1 night in Oct 2025