Downtown Historic District Hotels, St. Augustine

"This was a strange hotel experience. The staff was not at all welcoming or hospitable. When we arrived we were clearly struggling with a luggage cart with a broke wheel and nobody offered to help us. When checking in, many details were left out, like putting our key in the power bank in the room so we could use all the lights and outlets. The sink was filthy and had no hot water. The toilet seat would fall off when you sit down. There aren’t any closets or drawers to store your clothes. We didn’t have the breakfast as it was the most depressing spread I’ve ever seen. Huge parking lot but hotel guests pay $22/day to park. So much construction on neighboring properties it was far from relaxing to be by the pool. The hotel is 6 months old yet many repairs being done to the elevator and floor tiles. Never enough towels in the gym. I will definitely not return. Do better Marriott. "

"Great location and cool, historic feel to property."

"The breakfast was outstanding! The room was so precious filled with antiques!! Loved the screened in porch!! "

"the rooms were clean and pleasant. Rooms were in need of a little updating but overall it was a nice place to stay"

"Nice breakfast on the porch was great way to start the day. Steep stairs to second floor but you could request a first floor room. Parking is a 5 block walk away but free and you can drop your luggage at the B&B to not have to schlep it. Staff is very friendly."

"We always choose this property because of the overall experience "

"Our room was very clean and comfortable, and the staff were very helpful and friendly!"

"Parking was easy with an attendant! Check in friendly and easy and was given advice for breakfast place!"

"Air conditioning extremely noisy No Fan in Bathroom No Exit for Steam from Shower Causing the power to the hairdryer to short out and burning out the motor Had to go get the hair dryer replacement at the desk and the staff was in the room when the dryer burnt out causing a LOUD POP Staff was present due to No Instructions for television- staff said everyone was different in the hotel. Staff said that she probably had another hairdryer in the office and we could come and get it later. She did not inquire as to how the television was working nor if we had an OK working hairdryer. Also, the phone charger did not work as the plug on the wall near the bedroom lights was faulty"