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"Unique little inn with spacious rooms. It was a breath of fresh air to NOT stay in a chain hotel. The room was clean and quiet. the staff was courteous and helpful with walking distance restaurant recommendations. We had a wonderful dinner at Lillie Pearl. Surprised by the great breakfast and excellent coffee the next morning at hotel's on site cafe. The only negative was we got a $30 parking ticket at the nearby garage we were advised to park at. The machine that distributes tickets was broken and we listened to a local who did it was ok to park there without paying. My bad. I would stay him at London Row"

"Exceptionally friendly staff"

"The entire staff was friendly, my room was clean, having a Starbucks onsite was lovely and "

"Didnt make it to breakfast "

"Early check in without a problem. Staff is friendly and efficient. "

"Woman at front desk was wonderful"

"Great hotel ideally located. "

"The Commonwealth Hotel in Richmond is a strong pick if you want comfort, convenience, and a polished stay right in the middle of things. The rooms are genuinely comfortable—quiet, well-kept, and easy to settle into after a long day. Everything feels thoughtfully arranged, from the bedding to the lighting, and it has that “boutique” vibe without trying too hard. Amenities are another highlight. The property delivers on the basics that actually matter—reliable comfort, solid in-room features, and a generally well-maintained environment that feels clean and upscale. It’s the kind of place where you can show up, unpack, and immediately feel taken care of. Location is where it really shines. It’s extremely walkable, making it easy to get to restaurants, cafes, and downtown attractions without needing to fuss with parking or rideshares. If you like exploring a city on foot, this is an ideal home base. Service is mostly good, with one caveat: it can be slow at times, especially during busier moments. That said, staff are generally responsive once you connect with them, and they’re helpful and professional when you need something. Overall, it’s an enjoyable, comfortable stay in a prime Richmond location—and one I’d be happy to recommend, especially for anyone who values walkability and a higher-comfort hotel experience."

"The person working in the lobby was great! Very kind and helpful!!! The room was as expected and clean."