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Best Western Premier Richmond City Gateway

3.0 star property
Hotel with free breakfast, in the vicinity of The National

Choose dates to view prices

Best Western Premier Richmond City Gateway is minutes from the airport, offering convenience and comfort. Enjoy American cuisine at The Victor Bar & Grill, swim in the seasonal outdoor pool, or work out in the gym. Free in-room WiFi and helpful staff complete the experience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$170
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Down duvet
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Non-Smoking, Executive Room, Wi-Fi, Sofabed, Microwave And Refrigerator

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed, Non-Smoking, Executive Room, Wi-Fi, Sofabed, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Separate Bedroom, Sofabed, Non-Smoking

  • Sleeps 4

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About the area

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • The National - 9 min drive - 10.0 km
  • Broad Street - 9 min drive - 9.7 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Main Street Station - 9 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 16 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Premier Richmond City Gateway

Hotel near Virginia Commonwealth University
Located close to Broad Street and Allianz Amphitheater at Riverfront, Best Western Premier Richmond City Gateway provides free full breakfast, a corner/local shop and a coffee shop/cafe. The on-site American cuisine restaurant, Victory Bar & Grill, offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Express check-out, express check-in and a lift
  • Smoke-free property, a ballroom and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 167 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • 50-inch Smart TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Victory Bar & Grill

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,778 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 August to 30 May:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from 25 May to 07 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Does Best Western Premier Richmond City Gateway have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from August 29 until May 30.

How much does it cost to stay at Best Western Premier Richmond City Gateway?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on 30 Nov 2025 start from NZ$169.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Premier Richmond City Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Premier Richmond City Gateway?

Self-parking and extended parking are free at this property.

What time is check-in at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; check-in end time: 2 AM.

What time is check-out at Best Western Premier Richmond City Gateway?

Checkout is at 11 AM.

Where is Best Western Premier Richmond City Gateway located?

Situated near the airport, this hotel is within 9 mi (15 km) of The National, Virginia Commonwealth University and Allianz Amphitheater at Riverfront. Greater Richmond Convention Center and Altria Theater are also within 9 mi (15 km).

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Best Western Premier Richmond City Gateway Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 136 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean rooms & friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms.
Stayed 1 night in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made sure that my stay was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and the restaurant being inside the hotel made dinner very convenient after traveling all day
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast qas so delicious
Stayed 1 night in Oct 2025

10/10 Excellent

Hatshepsut

Liked: Cleanliness, amenities
Excellent customer service. Clean and comfortable hotel room.
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, off I95. Hotel very clean, comfortable accommodations. Yes, Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice remodel
Stayed 3 nights in Oct 2025

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a nice size, beds are comfortable
Stayed 1 night in Jul 2025

8/10 Good

Mercy

Liked: Staff & service, amenities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Always stay at this location close to my family excellent service will recommend to.my friends also
Stayed 4 nights in Jun 2025

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal and the rooms are clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was key card for room malfunctioning but otherwise a really great stay. Keep it up.
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was off the highway, the area around the hotel looked safe, the room was clean, staff was excellent and breakfast was good
Stayed 1 night in Jun 2025

10/10 Excellent

Marisol

Staff was wonderful. The rooms were great. Had a great experience. Thank you.
Stayed 4 nights in Aug 2025

10/10 Excellent

Laila

Liked: Cleanliness, amenities, property conditions & facilities
Front desk person was nice and checked us in right away. Breakfast lady was very nice and helpful. Comfortable beds.
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed the stay.
Stayed 2 nights in Oct 2024

8/10 Good

Maude

Liked: Cleanliness, amenities
Bed was confortable, staff was awesome and excellent breakfast ! The only thing was the cleanness of the bathroom and the 25mm space under the door but overall it was a great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Temekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was great. Very friendly staff. Definitely will book again.
Stayed 1 night in Apr 2025

6/10 Okay

Chase

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I found a dead cockroach in my bathroom and i took a pic of it with my room info for confirmation
Stayed 2 nights in Oct 2025

8/10 Good

Dolores

One night stay!

We chose this hotel due to the closeness to the main highway… A short overnight stay that provided what we need…a good night rest but the beds were too small for what we’re used to Breakfast was good and staff was friendly!
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and reasonably priced. Front desk staff were friendly and helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice clean and quiet, the only thing that I had a problem with was the breakfast. The eggs were to watery on Sunday. The quality was not good of the breakfast. The room was clean. Beside the breakfast I enjoyed my stay
Stayed 2 nights in Aug 2025

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable price for the area near downtown. Well kept up.
Stayed 2 nights in Jun 2025