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"This is a good but perhaps not five star hotel. The staff were great (especially at breakfast, which is a treat). However housekeeping couldn’t clean our room until nearly 4pm on two occasions (having been out from 10am) and the room was more 3-4 star than 5. It’s a good location though and we enjoyed our stay. If it had been rated a 4 star hotel and priced according it would be a score of 4/5. It was too expensive for what it was however. "

"Nice"

"Clean, efficient, convenient"

"Every thing was good except the house keeping, the body wash bottle was empty, I just realized that when I went into the shower, when I asked to fill the body wash bottle it didn’t happen the next day because the house keeping staff does not understand English, I had to physically show them what to want so they understand and making the bed was horribly, I had to redo it my self."

"The hotel was beautiful and the staff was top notch!"

"The staff was extremely helpful and polite. "

"Staff as always are courteous the hotel has a lovely bar rooms are spacious and clean"

"This hotel was really nice! Huge breakfast selection, big rooms with AC, nice and receptive staff. The street is very quiet and nice but still very close to everything."

"The check-in process was bad as we have to wait in line for almost 40 minutes. There was not enough staff (only three at the front desk) and there was a big group that arrived right before we did. The staff tried to make it up by offering a beverage to us waiting in line. The hotel's facilities are okay for the price point. It is a bit far from Amsterdam's centers so not as convenient as we would've preferred but it was the best option for us booking so close to our arrival date. There is a metro station just across the street which makes traveling to the center a bit easier but trains stop running after midnight and you'll have to take a bus and walk a bit or take an Uber if you stay in town past midnight. Breakfast is all you can eat buffet but a bit pricey (over 30 euros) so we only ate at the hotel twice."