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From the moment we stepped into the lobby we were treated to the best customer service we've ever had. This hotel is smallish but well appointed and quite beautiful! It is located a block or two from the busy tourist areas. This area however is quiet, exactly what you need after a hard day of museums, ...
A beautiful hotel, immaculate , very clean and helpful staff the only down side was every thing was so expensive we went into one of the bars for a drink my partner had half pint of an IPA beer and was charged 10 euros I had half pint of lager at 4.50 euros not so bad for that but the 10 euros was ...
Great hotel with a great location. Friendly staff. We had an issue with an upgrade we received, however this was resolved immediately upon reporting to reception. A very pleasant stay overall.
At every turn the staff was ready to help. Very friendly in a genuinely open way. The hotel's location is close to just about everything. Just be careful of the hot water. It is scaldingly hot.
We stayed for four nights in a family room and found it spacious and well appointed. The staff were excellent throughout our stay and the facilities were very good. The co-located Koepelcafe is a great option for breakfast, dinner, or just a coffee in what can be an expensive city to eat out in. ...
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