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"The property's location was highly advantageous. The staff generally exhibited a high level of professionalism and helpfulness, with the exception of the late-night/early-morning shift. We encountered an issue where a member of our party was locked out of one of our three rooms. While I encountered some difficulty obtaining a replacement key due to my name not being registered for that specific room, I acknowledge the validity of this policy. The cleanliness of the room could be improved, as I observed some chip crumbs on the floor; however, I recognize the challenges inherent in maintaining pristine conditions at all times. The amenities were satisfactory. We opted out of daily room cleaning and requested towels, toilet paper, and coffee, which occasionally experienced delays in delivery. On a positive note, the staff provided exceptional assistance when a member of our group sustained an injury, offering crutches and a wheelchair, which I consider a significant value-added service. Furthermore, the concierge service was exemplary, providing excellent guidance when consulted. The availability of a swimming pool and sauna was an additional welcome feature."

"Did the job nicely, the outside of the building is a bit worn and weathered but the inside is very modern and some work is ongoing to improve it further. Really useful self scan mini shop at reception although maybe a bit pricey. Very friendly, helpful staff. The room was maybe slightly on the basic side but nothing to complain about at all. Free airport shuttle runs a lot at almost all hours of the day too. Definitely recommend!"

"Clean room, good house keeping. Staff is very helpful. Free infused water in the lobby, happy hour, morning coffee/tea"

"The lift is not working properly. The cutlery was of plastic. The room doesn’t have enough amenities"

"The room was very clean and the staff was great! This is a great location. In the heart of the popular places."

"Rooms are small and super basic, no tea/coffee facilities in room, rooms could be cleaner, heating did not work and reception were unable to correct ! Not worth the price in my opinion"

"We like everything about this hotel! Steps from the train, subway and tram! Imagine it’s only 1 stop from Schipol airport! 5 stops from centraal station if you take the M52. 3 stops from Heineken flagship store and all. Very convenient. There’s Starbucks close by and wagamama the noodle bar and Mexican resto and groceries. The hotel was really nice and all of the front desk staffs are so accommodating and always smiling! Even their dinning staff were nice and have nice breakfast, lunch and dinning to offer. Trang of front desk and another Asian guy front desk clerk were so helpful with all our questions and requests. And our check out clerk, I think he’s dutch, was really nice too and gave us a pen and a tote bag! Thank you all and keep up the good work! Room was excellent, thank you to the great housekeepers, love the hardwood floor and they restock water bottles, juices and beer everyday as complimentary! Which hotel does that? Come on. Also on the top 19th floor they have Hasta La Vista Spanish bar, with excellent food and staff! No wonder this is always booked and sold out! Glad we got this hotel, we’re very happy and satisfied, away from the main hustle and bustle but so close to it since public transpo is just a few steps away. We would definitely recommend this hotel to friends and families."

"The staff at RHO were great! They answered any questions I had and they were very nice folks. For the most part the room I had was clean. There were some marks on the walls that could have been cleaned up, but thats just me nit picking. The sheets and comforters were cleaned very well along with all of the towels. The breakfast they serve there is decent. I only ate it once and after that I decided to go out in town to find breakfast. (Not that the food was bad, I just didnt want to eat bacon, sausage, eggs and toast every morning. They had other items like fresh fruit, juices, cereals, milk and baked good, but those things aren't what I would normally eat for breakfast). The rooms heating/air conditioning worked very well. Plus there was a window that could be opened. There is no smoking allowed in the rooms, which was fine with me because, 1 I dont smoke cigarettes or any tobacco and 2 I only smoke weed and it was no big deal to just go outside and smoke it. Not only that but if they find out that you have been smoking in your room, they tac on an extra fee. That is completely understandable and fair. Not everyone that goes to Amsterdam is there to smoke weed or smokes tobacco. "

"Great property, great location. Would definitely stay here again"