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The service and front person were outstanding!!! Very helpful and caring people, loved it

So friendly staff and so quiet! Kita easy to get access to anything! Hats off!!! Keep up guy's👍👍👍👍👍👍👍👍👍👍👍👍👍👏👏👏👏👏

Shops nearby, you can still find lots of good food nearby, and reach them in a short distance. The room was clean, but unfortunately for me, when I arrived, there were a couple of towels and a floor mat in the washing machine not dry and placed.

Very clean room. Staff were very friendly and helpful parking excellent and secure

The Four Seasons Hotel on George St, Sydney is excellent for location, comfort, luxury and service. We used the hotel spa and facilities before check in, and our room was ready early which was a bonus. The room was beautifully renovated- nice decor, very comfy bed and luxurious soft white linen, and west facing view toward the harbour bridge. The hotel service was very efficient and we received a small treat and message for the birthday being celebrated. Highly recommend FS for a luxury city...

The room was very spacious. Excellent service all around. By day 2 the doorman knew me and would have a bottle of water and towel ready for after my run. Beautiful old building with all the mod cons would definitely stay there next time

Room and facilities were excellent for our stay to visit friends. Location is great for us to get around. Staff were always available to assist with a smile.

Amazing location for everything, clean, modern and comfortable

I arrived early and was told my room was ready and that I could check in immediately for no extra cost. Staff were friendly and welcoming. I enjoyed dinner in the Song kitchen restaurant, it was pleasant and affordable. Restaurant staff were friendly and professional. I was impressed with my overall experience at Song Hotel, and in particular the outstanding customer service I received.

Best hotel ever

Great location for travel out of and into Australia.

We recently stayed for three nights in a refurbished Horizon Room at the Shangri-La Sydney and were thoroughly impressed from start to finish. The room was spotless, modern, and incredibly well equipped, nothing was overlooked. The nightly delivery of handmade fudge was such a thoughtful and luxurious touch that made us feel genuinely pampered. Having Horizon Club access really elevated our experience. The lounge was a beautiful, serene space to enjoy breakfast, afternoon tea, and a canapé...

Very quiet for a hotel this close to the airport.

Everything staff fruendly abd close to everything

Beautiful hotel, fabulous staff, walking distance to many attractions

Reception needs to tell customers that the fee shuttle to the terminals is approx 750mts to 850mts away not just two minutes walk. I am disabled and had trouble making it to the bus stop in one go. I am also suffering from Low Vision and nearly fell a couple of times due to other people pushing in front of me. If correct info was given I would have caught a taxi.

Excellent staff -well worth it

We stayed in the apartment room, which had a washer and dryer. The bed was very comfortable, and the whole room was beautifully presented. Very close to train and bus connections.