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"The staff was so kind and helpful "

"This place was super clean, very centralized to old town bern and the train station that I rarely took the bus. I even walked alone at night and felt safe. it exceeded my expectations and you get a free bus pass. I will definitely be back! "

"Central location, friendly and helpful staff"

"Staff was so friendly, hotel was so convenient, buffet is by far excellent compared to others. Will definitely come back again next time."

"We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean."

"Absolutely loved our stay! Wonderful location to see all the sites .,, super friendly snd helpful staff and a lovely, warm, beautifully decorated atmosphere."

"The night desk manager helped me retrieve my iPhone that I dropped in a Huber car,"

"Nice staff clean and comfortable room good breakfast and hotel in a good location "

"Very clean, large room with a very comfortable full king size bed. The staff were nice they helped to point me in the right direction. The hotel is just across the river from the old town. Just a quick walk across the bridge which is right there perfect location"