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Stay KooooK Bern City – Online Check In

3.0 star property
Hotel in Bern

Choose dates to view prices

Stay KooooK Bern City - Online Check In is in historic Bern. Multilingual staff welcomes visitors who enjoy in-room WiFi after exploring the Old City. The foosball table invites friendly competition, and a curated book collection offers quiet relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
In-room safe
Daily housekeeping
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big")

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High")

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing")

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Eco-friendly toiletries
Hairdryer
In-room safe
Desk
Daily housekeeping
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed
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About the area

Map
Zeughausgasse 26, Bern, BE, 3011

What's nearby

  • Federal Palace - 5 min walk - 0.4 km
  • Berner Munster - 8 min walk - 0.7 km
  • Kursaal Bern - 8 min walk - 0.7 km
  • Bern Rose Garden - 16 min walk - 1.3 km
  • Wankdorf Stadium - 5 min drive - 3.1 km

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Luce - ‬1 min walk
  • ‪Da Vinci - ‬2 min walk
  • ‪Restaurant Lötschberg - ‬1 min walk
  • ‪Boomerangs - ‬2 min walk

About this property

Stay KooooK Bern City – Online Check In

Hotel near Wankdorf Stadium
Stay KooooK Bern City – Online Check In provides everything that you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, express check-in and books
  • Multilingual staff, a table football and smoke-free property
  • Luggage storage
  • Guest reviews say great things about the central location and helpful staff
Room features
All 85 rooms feature comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

Is Stay KooooK Bern City – Online Check In pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Stay KooooK Bern City – Online Check In?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Stay KooooK Bern City – Online Check In?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Stay KooooK Bern City – Online Check In located?

Located in Old City of Bern, this hotel is steps away from French Church, Prison Tower (Kafigturm) and Jackpot Spielcasino Bern. Theater am Zytglogge and Bern Clock Tower are also within 5 minutes. Bern Station is 6 minutes by foot and Bern (ZDJ-Bern Railway Station) is 6 minutes.

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Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 411 out of 554 reviews
Rating 8 - Good. 89 out of 554 reviews
Rating 6 - Okay. 29 out of 554 reviews
Rating 4 - Poor. 16 out of 554 reviews
Rating 2 - Terrible. 9 out of 554 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Saebjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy self-check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend, 5 min. walk from train station, with plenty of dinning options to chose from.
Stayed 1 night in Sep 2025

10/10 Excellent

Vicente

Liked: Amenities
Amazing hotel and staff. Everything was perfect. Loved the room the smells and the amenities. Locatio Perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koook Bern is a fantastic hotel. Exactly what we wanted.
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Compact, but lots of charm! Great shower, separate toilet, with sink in the bedroom area. Also desk and seating area. Very comfortable, spotlessly clean and very comfortable - slept brilliantly well. Key on app or phone, but you can also get a key card if you prefer.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and staff were very helpful. Also a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, easy check in and central to everything and parking close by although it could get spendy
Stayed 1 night in Jun 2025

10/10 Excellent

Agop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, love the artworks and everything in this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

very nice, comfortable, with kitchen that we can use
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great view, fair price. No complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place!
Stayed 2 nights in Jan 2025

8/10 Good

Evagelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable beds, great coffee
Stayed 1 night in May 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good stay!

We had never stayed in a hotel where you used your phone for main door access and room , once we hit our head round it , it was fine. I really liked the concept of the social space , buying your own food in the communal space , a great coffee machine for free use . Reception person was very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Funky hotel, but very nice with large common areas. Totally contact-less (keys are on a phone app), about 10 minute walk from train station. Most tourist sites are close. Our room was a little odd (upper floor with sloped ceilinds, bed in middle of room). The bed was comfortable, and it's one of the few places we found with air-conditioning (slow, but it eventually made the foom nice on a hot day. But there is a kitchen area and refrigerator available for guests, as well as a free washer and dryer! The breakfast was very good with a nice variety.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

The rooms were very clean and comfortable. I especially liked the communal space, a great added bonus. A good location in the old town and close to the train station. Yes, I would recommend and stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad Syafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a short stay. The room is rather small
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!!

The online check in and keys worked perfectly. Anika offered some of her mulled wine and was perfect for a chilly evening. The room is compact but has everything and we were very comfortable. Perfect place to stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Jemiela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and fantastic hotel

Wonderful, modern, and technologically reliant hotel in the center of Bern. Everything is within walking distance, friendly and helpful hosts. Great hotel and will definitely stay there again if we find ourselves in Bern.
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place -Great price

Great old hotel in central location with nicely updated rooms. Nice community space and rooftop terrace. Easy access with digital keys. EXCELLENT choice. We’re happy we found such a great place at such a good price.
Stayed 2 nights in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, clean and convenient. No human contact is a bit disappointing
Stayed 2 nights in Nov 2024

10/10 Excellent

King Suet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms aren’t super big but very practical. There’s hooks all Around the room where you can hang a lot of stuff so even the room is fairly small, it wasn’t hard to store stuff.
Stayed 1 night in Nov 2024

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! What a great hotel full of amenities and excelente service. Extremely clean and comfortable.
Stayed 3 nights in Apr 2024