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Hotel Jacarandas

2.5 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Photo gallery for Hotel Jacarandas

Suite Tokiwa
Suite Tokiwa
2 outdoor pools, pool umbrellas
Suite Tokiwa | Terrace/patio
Suite Presidencial | In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite Tokiwa

Suite Tokiwa

Suite Tokiwa

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Deep-soaking bath
Shower/bath combination
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terraza A

Terraza A

Terraza A

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Jetted bath
Shower/bath combination
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Terraza B

Room, 2 Double Beds (Terraza B)

Terraza B

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450

What's nearby

  • Teopanzolco Archaeological Zone - 19 min walk - 1.6 km
  • Plaza de Armas - 3 min drive - 2.7 km
  • Forum Cuernavaca - 3 min drive - 2.3 km
  • Galerias Cuernavaca Mall - 4 min drive - 3.8 km
  • Cuernavaca Cathedral - 4 min drive - 3.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬6 min walk
  • ‪Taqueria Erendira - ‬8 min walk
  • ‪KFC - ‬12 min walk
  • ‪El Samborsito - ‬11 min walk
  • ‪Carl's Jr. - ‬11 min walk

About this property

Hotel Jacarandas

Family-friendly hotel
At Hotel Jacarandas, you can look forward to shopping on-site, a garden and laundry facilities. Indulge in a massage, a body wrap and a body scrub at Kauri Spa, the on-site spa. Enjoy on-site activities, such as basketball, volleyball and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a free children's club.
Other perks include:
  • 2 outdoor pools and a children's pool, with pool umbrellas
  • Free self-parking and valet parking
  • An outdoor tennis court, babysitting (surcharge) and wedding services
  • A porter/bellboy, meeting rooms and a lift
Room features
All 86 individually furnished rooms have comforts such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • TVs with cable channels
  • Childcare services, daily housekeeping and phones

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Racquetball/squash
  • Shopping
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Jacarandas Cuernavaca
Hotel Jacarandas
Jacarandas Cuernavaca
Jacarandas
Hotel Jacarandas Hotel
Hotel Jacarandas Cuernavaca
Hotel Jacarandas Hotel Cuernavaca

Frequently asked questions

Does Hotel Jacarandas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Jacarandas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jacarandas?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Jacarandas?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Jacarandas?

Checkout is at noon.

Where is Hotel Jacarandas located?

This family-friendly Cuernavaca hotel is within 1 mi (2 km) of Chapultepec Ecological Park, Juan Soriano Museum and Teopanzolco Archaeological Zone. Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Borda Gardens are also within 2 miles (3 km).

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Hotel Jacarandas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 183 reviews
Rating 8 - Good. 67 out of 183 reviews
Rating 6 - Okay. 10 out of 183 reviews
Rating 4 - Poor. 8 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarahi

Liked: Staff & service, amenities, property conditions & facilities
excellent quiet clean and safe place ideal for my family
Stayed 2 nights in Jul 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jul 2022

6/10 Okay

Jesus

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy agradable, gracias por la atención.

10/10 Excellent

ENRIQUE

Stayed 2 nights in Dec 2022

10/10 Excellent

TANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, excelente servicio.
Stayed 2 nights in Dec 2022

8/10 Good

Susana

Liked: Cleanliness, staff & service
Instalaciones un poco viejas. Deben remodelar o actualizarse

8/10 Good

ALCYNOE

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta un poco de mantenimiento nada más. Todo lo demás súper bien. La atención buenísima.
Stayed 1 night in Nov 2022

4/10 Poor

Octavio Bonilla

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Era un grandioso lugar con restaurante y ahora para tomar los alimentos hay que salir , no tienen ni un café , rente una suite , y estaba en pésimas condiciones ,,, Y muy cara No vuelvo a regresar
Stayed 1 night in Sep 2022

8/10 Good

Joshua

Stayed 2 nights in Jul 2022

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para descanso de fin de semana para familias grandes
Stayed 2 nights in Jul 2022

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, location for what I needed, and overall the property has everything you need
Stayed 3 nights in Jul 2022

8/10 Good

Jorge

Stayed 2 nights in Jul 2022

10/10 Excellent

Sarahi

Stayed 1 night in Jul 2022

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

ALFONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SIN DUDA UNO DE MIS LUGARES FAVORITOS. LAMENTO QUE LA PANDEMIA Y HECHOS NATURALES LO HAYAN AFECTADO UN POCO, PERO SIGUE SIENDO GENIAL. LA ATENCIÓN DE LA GENTE QUE AHÍ TRABAJA, ES INMEJORABLE. LO RECOMIENDO AMPLIAMENTE PARA DESCANSAR Y DESCONECTARSE DE TODO.
Stayed 2 nights in Jul 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Que el pasto estaba seco
Stayed 1 night in May 2022

10/10 Excellent

Yuly Yunuen

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Conocí este hotel hace varios años y estaba muy bonito. ahora está demasiado descuidado y no ha tenido mantenimiento. La poza era un gran atractivo y ya no funciona, muchas áreas verdes están descuidadas y el pasto está seco. Las canchas de tenis totalmente sin mantenimiento con la red cayéndose a pedazos y el piso muy maltratado. Las toallas no olían a limpio. Solo mantienen cuidada una parte del hotel que es el área de alberca y algunos jardines. Ya no tienen restaurante.
Stayed 1 night in May 2022

10/10 Excellent

Perla Yazmin

Stayed 1 night in May 2022

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Rafael Dulijh

Stayed 1 night in Apr 2022

10/10 Excellent

MONICA SARAHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Pedro Jorge

Stayed 3 nights in Apr 2022

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022