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"It was clean good location good facilities staff friendly "

"Very comfortable stat large room. Spotless. Ideal location"

"Highlights are the centre-of-town location, the restaurant/breakfast room and lovely character of the hotel. Staff were friendly and room was warm and comfortable. Breakfast was good, ours being cooked-to-order but the buffet ‘full-English’ was less appealing (bacon not replenished and fried eggs that looked like they had been standing for some time - the latter should be cooked fresh to order). Decor in places (corridors especially) due for a refresh and the outlook of our first-floor room was into a ‘well’ facing other rooms’ windows. Overall a pleasant one-night stay and walkable to the City hospital."

"A comfortable nights sleep."

"It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab."

"Its always good there "

"place very dated and needs refurbishment staff very friendly "

"1st class hotel"

"5x the original price they charged me due to Cheltenham. Very poor all round. If I paid the original price it wouldn’t have been as bad. Hum out of order, lots of work being done. Just a very disappointing stay. They price they charged was disgraceful "