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"Everything was good except having to climb (no lift ) up to the second floor to get to our bedroom. Not good for 80 year olds with dodgy knees."

"We received a very warm welcome when we arrived on sunday afternoon. We had a fantastic stay and had great value for money including full breakfasts. The building looked brand new. Well done to all the staff , we will be returning in the future."

"While eating breakfast, I saw a woman allow her dog to defecate outside the window on the grass near the croquet lawn. I could not believe my eyes!! I think this was a guide dog being walked by a helper so perhaps not an experienced dog handler... 🤔 "

"I have stayed here many times, always a lovely stay, beautiful hotel and facilities. Always made to feel a valued customer from all the staff. I wouldn't stay anywhere else on my trips to Cheltenham. "

"A great place to stay in Cheltenham. Beautiful building, delicious restaurant food and exception service. Comfy rooms and great service. "

"The Property is in a quiet area. Very tranquil. Nice to relax & Unwind. Everything was Great. Very happy to recommend for a Weekend stay. We stayed here, whilst attending a family wedding close by. We even managed to get some shopping in @ Gloucester Quays. A Perfect Stay . All Staff 100% ."

"Great value for money "

"Amazing stay. Thank you Miranda for making it extra special for my sister's birthday. Amazing service. "

"Excellent hotel especially the leisure facilities. Hotel and room clean and well maintained. Parking is not free and the machine was not working so had to pay at reception. Reception was very helpful and informative. I got a drink voucher for forgoing a room cleaning on the second day of my stay. The food in the restaurant was excellent on the first night but on the second night there were a few minor deficiencies - it was not as well presented and a few minor components were missing (butter to go with the bread, onion marmalade on the burger). Even so, the food was well cooked and tasty but on the second night I would have given it a 4 out of 5, rather than a 5+ on the first night. The leisure facilities were excellent. I only used the pool (not the gym etc) the pool area had a steam room, sauna and spa bath in the wet area. As well as an portion of the pool where you can do straight line back and forth swimming you can swim in a loop around the spa bath set in the middle of the pool. There are also a large number of sunloungers available to relax after you swim. The changing rooms are away from the pool, mens opposite the squash court, but there are a set of open compartmentalized shelving in the pool area that can be used leaving towels etc. Also the hotel is near a bus route into the city (cathedral, docks, shops), there is a nearby ski slope, a country park with 1-2 hour walking routes and easy access to several places of interest on the outskirts of the city."