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"Pleasant welcome from professional staff and a very comfortable experience."

"Lovely comfortable room that was a fantastic base for our trip."

"All 3 rooms were very clean and the hotel had overall, a very pleasant mix of classy but unstuffy decor, soft furnishings and and fittings. Some areas, like reception could do with a degree of upgrading, but the Xmas decorations were fabulous "

"Incredible room (delu, lovely staff, great room service and the best cocktail menu!"

"Friendly & informative receptionist. Clean room. Lovely bar & restaurant in a fantastic location!"

"Boutique type Hotel.....i like it....a lot 👍"

"Fabulous room, and service"

"The building is absolutely stunning, especially lit up with Christmas lights. Every staff member was incredibly polite, even the boy mopping the floors was happy to answer questions. The room was clean and spacious, the views were great. The breakfast was good quality. The only negative comment I had was that the coffee is not good. Stick to the juices for breakfast! "

"We had a great stay. There were 3 adults sharing a room with king bed and double sofa bed and had plenty of room. There was also a fridge. The pool is great and includes pool, jacuzzi, steam room and sauna - there are lockers and towels provided. Staff were all lovely and friendly on reception, in the spa and in the restaurant. Breakfast was excellent. We came by train to Cheltenham Spa - do not get a taxi from outside the station as it costs twice as much as an uber. We had lunch one day in the bar which was really nice and bought food from Sainsbury’s which is a short walk away. The bar is a nice area to chill out in."