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Queens Hotel Cheltenham
4.0 star property

Upscale hotel with 24-hour front desk and restaurant
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Queens Hotel Cheltenham

Photo gallery for Queens Hotel Cheltenham

Reception
Garden
Exterior
Superior Suite, 1 King Bed, Ensuite
Lunch and dinner served

Overview of Queens Hotel Cheltenham

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
The Promenade, Cheltenham, England, GL50 1NN
  • Popular LocationCheltenham Town Hall4 min walk
  • Popular LocationThe Promenade6 min walk
  • Popular LocationCheltenham Racecourse5 min drive
  • AirportBirmingham (BHX)70 min drive
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Room options

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)
Malmaison Cheltenham
Pet-friendly
Free WiFi
Restaurant
Breakfast available
8.6 out of 10, Excellent, (744)
The price is NZ$501
for 1 night
includes taxes & fees
3 May - 4 May
Malmaison Cheltenham

About the area

Cheltenham

Located in Cheltenham, Queens Hotel Cheltenham is in the city centre. Everyman Theatre and Cheltenham Playhouse are cultural highlights, and some of the area's activities can be experienced at Cleeve Hill Golf Club and Gloucester Ski and Snowboard Centre. Looking to enjoy an event or a game while in town? See what's happening at Cheltenham Racecourse or Jonny-Rocks Stadium. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location.
Visit our Cheltenham travel guideOpens in a new window

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Everyman Theatre - 7 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 19 min walk

Restaurants

  • Imperial Gardens - 3 min walk
  • Côte Cheltenham - 4 min walk
  • No. 131 - 2 min walk
  • Rotunda Tavern - 3 min walk
  • The Tavern - 5 min walk

About this property

Queens Hotel Cheltenham

Upscale eco-certified hotel in a shopping district
Consider a stay at Queens Hotel Cheltenham and take advantage of a terrace, a garden and a library. Be sure to enjoy a meal at Victoria's, the on-site restaurant. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, express check-in and wedding services
  • Luggage storage, free newspapers and a 24-hour front desk
  • Guest reviews say great things about the central location and first-rate property condition
Room features
All 84 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 40-inch LED TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Czech, English, French, German, Hungarian, Italian, Lithuanian, Polish, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends; GBP 17.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Gold Cup Bar
  • Victoria's

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 17.50 per person
  • Self-parking fee: GBP 20 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

Is Queens Hotel Cheltenham pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Queens Hotel Cheltenham?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on 16 May 2024 start from NZ$220.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Queens Hotel Cheltenham?

Self-parking is available for GBP 20 per night.

What time is check-in at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Queens Hotel Cheltenham?

Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Queens Hotel Cheltenham located?

Located in the heart of Cheltenham, this eco-certified hotel is within a 5-minute walk of Imperial Gardens, Statue of Edward Wilson and Cheltenham Town Hall. The Promenade and Everyman Theatre are also within 10 minutes. Cheltenham Spa Station is 19 minutes by foot.

Queens Hotel Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 899 reviews" "
Rating 8 - Good. 274 out of 899 reviews" "
Rating 6 - Okay. 94 out of 899 reviews" "
Rating 4 - Poor. 27 out of 899 reviews" "
Rating 2 - Terrible. 20 out of 899 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and within Montpellier area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marion

Travelled with group
All very pleasant No complaints
Stayed 2 nights in Apr 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very nice staff especially Natasha. Excellent position too.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good quality hotel in central Cheltenham. The hotel is smart; well maintained; and has very efficient check in staff. All in all very good, although i woukd have expected the tea/coffee to have been automatically been topped up when the room was serviced.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the Queens and often visit. The outside fans beneath our bedroom were noisy.
Stayed 2 nights in Apr 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room and bathroom. Efficient and friendly staff.
Stayed 1 night in Apr 2024

6/10 Okay

Sapphire

Liked: Staff & service
Disliked: Property conditions & facilities
Most of the staff are friendly, and the room service is good. However, the facilities in the room need improvement. The bedside reading lamp is broken, and the bedside lamps can only be switched on through the button by the bulb, which is a bit dangerous for children. Additionally, the switch on the bedboard does not work. The carpet needs cleaning. Also, the hotel is very close to the building opposite; from the window, I can see it very clearly, so I have to keep the curtains closed all the time while staying there. Lastly, the pillows need cleaning, as there are feathers coming out of them
Stayed 2 nights in Apr 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and will be returning. Lovely place close to bars and restaurants, highly recommended
Stayed 2 nights in Feb 2024

8/10 Good

wayne

Travelled with partner
Very nice, comfortable old hotel with charm and history.
Stayed 5 nights in Mar 2024