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"Clean room, helpful staff, good breakfast and great location."

"Stayed for three nights in a queen size bed room on the first floor. Room had a ‘tired’ appearance overall. Net curtains appeared to be stained with blood or a similar stain, and the main curtain was missing curtain links so didn’t hang correctly. Bathroom was clean and tidy."

"The room was extremely clean, the staff friendly and helpful. Bar and dining area clean and tidy with lots of cosy corners to hide in! Would definitely recommend and will stay here again if we return to Bristol!"

"Well appointed room, clean laundry room with newwasher and dryer available, excellent breakfast but most of all, friendly, responsive and helpful front desk staff."

"The hotel is on a motorway service station, and although the windows were closed you could hear the refrigerator trucks all night long. The room had no heating that worked so was freezing all night."

"Get a gorge view room. Gorge is not the bristolian slang term for gorgeous in this sense, although it could be used to describe the view."

"Great"

"Great location for visiting Bristol. Hotel a little run down. Staff friendly and enthusiastic but a little bit inept. Over complex air con and heating system a particular issue. "

"Fridge wasn't actually cold, jammed outer window that wouldn't close so there was consistent traffic noise from being next to major road. The fan/heater unit system is ancient, full of lint / dust and very ineffective -- particularly the heater setting (not very warm and would turn off after a couple of minutes). General cleanliness not great -- hairs etc in the bathroom, dirty carpet. There was also the most annoying buzz coming from various electronics in the room and the plug system to turn off wasn't accessible. No view, literally just multiple major roads. Bedding average, mattress not comfortable (hard). TV had option to connect own device, however this did not work no matter what I did. Extractor fan in the bathroom very weak and ineffective, annoying as the only available mirror with ample light is in the bathroom -- there is a long mirror in the bedroom but too dark to use. Small, rough and thin towels -- many of which were stained."