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"This motel is clean, comfortable, and offers free breakfast and two pools and two hot tubs to relax in."

"Nice property, but a couple of things that could help, calling and talking to someone is sometimes impossible, i left a jacket on a Sonesta airport shuttle , just getting a reply to a email seemed a monumental task, with no reply if they could or could not find it. The description of where the shuttles pick people up could be much better, even a simple picture of a typical location would help."

"Overall it was really good. We walked to/from Disneyland, and it wasn't bad at all. The room was fine. We had a refrigerator and coffee pot, which was great. The room felt a little stripped-down, though. I had to chase down a hair dryer but luckily found a nice housekeeper who helped me, since the front desk couldn't.. They didn't automatically have them in the rooms, which I found weird. It was a great deal, though, and good location."

"Good "

"The hotel was close to the airport making it so convenient to catch my flight. Staff was very friendly and helpful. Good restaurant downstairs."

"Breakfast staff was extremely helpful especially Lucy team."

"I enjoyed my stay at the Freehand. The staff was super friendly and helpful, and the location is perfect. The prices can't be beat, so this will be my only choice when visiting DTLA."

"The hotel is great, maybe some in-room welcoming perks. More water. Better/stronger hair dryers. "

"The location and layout are great - right on the water, with a walking path along it and lots of outdoor seating. The pool is also great - bigger than many hotel pools, and with lots of chaise lounges. Our room, however, was very rundown and dirty. The floorboards were warped, there were spider webs on the bathroom ceiling, and the plug-in for the coffee maker had a web of dust all over it. The bathroom generally was old and rundown. By the time I realized all of this, we had already unpacked, so I didn't want to ask to move. In addition, they informed me when we checked in that the restaurant was being remodeled, so they had limited service and only outdoor seating. We were counting of the restaurant because we didn't want to go out to find meals elsewhere, but it was too cold to sit outside. So that was a disappointment. The fire pits that they touted were always occupied by other guests while we were there, but they looked cozy. They need to get more of them so that all guests have the opportunity to use them. One of the buildings is under renovation, so I hope the building we stayed in will get renovated soon too. If so, and if the restaurants are open, this would be a great place to stay."