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The Queen Mary

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Primary image
32-inch flat-screen TV with satellite channels
Pillow-top beds, in-room safe, individually decorated
Pillow-top beds, in-room safe, individually decorated
Pillow-top beds, in-room safe, individually decorated

Overview of The Queen Mary

The Queen Mary

3.0 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
1126 Queens Hwy, Long Beach, CA, 90802

Explore the area

  • Popular LocationRMS Queen Mary1 min walk
  • Popular LocationLong Beach Cruise Terminal4 min walk
  • Popular LocationShoreline Village4 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)37 min drive

Choose dates to view prices

About this area

Long Beach

The Queen Mary is located in Harbor, a neighbourhood in Long Beach, and is near the airport and on the waterfront. Long Beach Cruise Terminal and World Cruise Center are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Shoreline Village and Pike at Rainbow Harbor. Enjoy an event or a match at Dignity Health Sports Park, and consider making time for Aquarium of the Pacific—a top attraction that's not to be missed. Looking to get your feet wet? Kayaking, waterskiing and windsurfing adventures can be found near the property.
Visit our Long Beach travel guideOpens in a new window
Map

What's nearby

  • RMS Queen Mary - 1 min walk
  • Long Beach Cruise Terminal - 4 min walk
  • Aquarium of the Pacific - 2 min drive
  • Long Beach Convention and Entertainment Center - 3 min drive
  • Shoreline Village - 4 min drive

Getting around

  • Downtown Long Beach Station - 3 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Los Angeles Intl. (LAX) - 37 min drive

Restaurants

  • The Reef - 8 min walk
  • 555 East American Steakhouse - 3 min drive
  • King's Fish House - 3 min drive
  • The Breakfast Bar - 3 min drive
  • Michael's Pizzeria - 4 min drive

About this property

The Queen Mary

3-star hotel near Long Beach Cruise Terminal
The Queen Mary is located close to Aquarium of the Pacific, and provides a rooftop terrace, shopping on site and 3 coffee shops/cafes. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a vending machine
  • A reception hall, meeting rooms and a gift shop
  • A computer station, express check-out and wedding services
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All guest rooms at The Queen Mary include amenities, such as safes. Guests reviews say good things about the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • LED light bulbs, daily housekeeping and phones

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25.00 per night; includes in/out privileges)
  • Valet parking on site (USD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 26 per person
  • 3 restaurants and 3 coffee shops
  • 3 bars/lounges

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • Laundry facilities
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Fridge (on request)

More

  • Connecting rooms available
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay (maximum of USD 150 per stay), plus a deposit of USD 75.00 per stay
Welcoming dogs only
1 per room (up to 25 lbs/11.34 kg)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 18.95 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls
  • Faxes
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

Frequently asked questions

Is The Queen Mary pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 11.34 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay.

How much is parking at The Queen Mary?

Self-parking is available for USD 25.00 per night. Valet parking is available for USD 30.00 per night.

What time is check-in at The Queen Mary?

Check-in is from 4 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at The Queen Mary?

Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).

Where is The Queen Mary located?

Located in Harbor, this hotel is within a 5-minute walk of RMS Queen Mary and Long Beach Cruise Terminal. Aquarium of the Pacific and Pike at Rainbow Harbor are also within 2 mi (3 km).

Can I cancel my reservation for free at The Queen Mary and receive a full refund?

Yes, The Queen Mary offers free cancellation on select room rates, because flexibility matters! Please refer to The Queen Mary cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 357 out of 1000 reviews
5 - Excellent 36%
Rating 4 - Good. 299 out of 1000 reviews
4 - Good 30%
Rating 3 - Okay. 150 out of 1000 reviews
3 - Okay 15%
Rating 2 - Poor. 108 out of 1000 reviews
2 - Poor 11%
Rating 1 - Terrible. 86 out of 1000 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as authentic as it can get for an old ocean liner. Room is a little small, but that’s expected. The onsite restaurant served among the best Sunday Brunch I’ve ever had, and great evening drinks in the lounge. Absolutely a great experience!
Stayed 2 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2020

3/5 Okay

Travelled with family
till Closed
The ship is closed and we will have to wait till it reopens.
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Cool place .. don’t like they charge for parking
Only issue I have is they charge for parking and I find that ridiculous at a hotel and it’s not cheap . The hotel is priced a little high for the room size but the unique location justifies it . Room is vintage looking and unique . I enjoyed it
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5/5 Excellent

Stayed 2 nights in May 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything the stuff the room we got there at midnight and the person at front was very patient and polite.
Stayed 1 night in Jan 2020

4/5 Good

Business traveller, Travelled with partner
It was old and Erie, that was the attraction I think. It was kind of weird because there was no one there, just a few weirdos in the lobby.
Stayed 1 night in Apr 2020

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The ship was in need of upkeep work as there were torn carpets and unkempt areas.
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 2 nights in Jan 2020