Top Hotels Near Catalonia Caribe Golf Club in Punta Cana from NZ$67

"Pros- clean room, everything worked properly, food in the a al carte restaurants was good (shout out to Jorge in the Italian restaurant. He was sooooo good), entertainment staff were great (particularly Jailen). Cons- the service in the restaurants was TERRIBLE. 90 percent of the time we had to wave over wait staff for water or coffee and most of the time we had to get up and get it ourselves. When you do get their attention, they are slow. Bartenders are understaffed. Many of the staff members from the front desk to some of the a la carte restaurants are rude, unfriendly, and abrasive. "

"Room clean but l"

"Amazing time from start to finish, food was great, lots of options, the hotel has many amenities. The entertainment team were wonderful, muñeco, black pearl, pokemon and Scooby did an outstanding job. "

"One of my children had a serious head injury at this hotel, which provides and unsafe environment for guests. The accident happened because an unsecured piece of furniture fell on my child. One staff member was helpful in the aftermath. Unfortunately the hotel refused to even offer a partial refund. Bottom line: Don’t go there with kids. It is dangerous."

"The room smelt like sewage . Other than that the resort is "

"Great place kind staff it was great "

"We didn’t have a kitchen and I didn’t use the gym "

"Checked 48 hours before arrival with property to confirm reservation. They confirmed. Upon arrival, after traveling almost 12 hours, we were told that they had overbooked and we would need to spend the night at their sister resort. The manager kept telling us how great the sister resort was and that we probably would just want to stay over there and not come back to Bakour. He promised us a bottle of rum, romantic dinner on the beach for our anniversary, blah blah blah. When the driver dropped us at the sister property I really felt like I was in a third world country. The lights were flickering in the hallways. The room was filthy. Sink was stained and dirty. The shower had an old, maybe water hydrant for shower. Bed was not much better. Tv was mounted upside down. We were actually afraid. I texted Bakour and told them to pick us up at 0800 in the morning. They did but then it took most of the day to get into a room and we did not get the room we reserved. The room we had had a second bath and it had mold in the corners of the shower. There was mold and rot at the bottom of the door frames. We never got our romantic dinner. Only three food options each day. Beach has a lot of seaweed. Not a 5 star property for sure. Staff was amazing. Johanna In the Asian restaurant was exceptional. Nelson was amazing. Danny Boy you are awesome. But property definitely not a 4 or 5 star. Met other travelers that had the same issue. Seems like a case of the classic bait and switch. "

"Beautiful beach, clean rooms excellent food"