Sunscape Coco Punta Cana - All Inclusive

Property class: 4

Choose dates to view prices

Close to Cabeza de Toro Beach, Sunscape Coco Punta Cana - All Inclusive provides a free breakfast buffet, free water park access and a nightclub. With a beachfront location, 3 beach bars and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage or a facial at Sunscape Spa, the on-site spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a swim-up bar and a poolside bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
The current price is NZ$245
includes taxes & fees
5 Oct - 6 Oct

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Tropical View King

A large bed with a wooden frame, a television, a desk, and a chair in a well-lit room with a view to the outside.

Deluxe Tropical View King

8.4 out of 10
Very good
(48 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View Double

A hotel room with two beds, a desk, a chair, a table with a plant, and a balcony with a view.

Deluxe Tropical View Double

8.0 out of 10
Very good
(28 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Pool View King

A hotel room with a bed, a TV, a ceiling fan, a sliding glass door to a balcony, and a view of a water park.

Deluxe Pool View King

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Double

A hotel room with two beds, a desk, a chair, a table with a plant, and a balcony with a view.

Deluxe Pool View Double

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Tropical View King

A hotel room with a large bed, a sofa, a dining table, and a balcony with a view.

Superior Deluxe Tropical View King

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe Tropical View Double

A hotel room with two beds, a desk, a chair, a table with a plant, and a balcony with curtains.

Superior Deluxe Tropical View Double

7.0 out of 10
Good
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Pool View King

A hotel room with a bed, a sofa, a dining table, a ceiling fan, and a view of the outside.

Superior Deluxe Pool View King

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe Pool View Double

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a view.

Superior Deluxe Pool View Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Ocean View King

A hotel room with a large bed, a desk, and a view of the ocean.

Superior Deluxe Ocean View King

9.0 out of 10
Wonderful
(9 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Tropical View King

A hotel room with a large bed, two wall-mounted lamps, a small table, and a balcony with a chair.

Sun Club Junior Suite Tropical View King

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Tropical View Double

A hotel room with a large bed, two wall-mounted lamps, a small table, and a balcony with a chair.

Sun Club Junior Suite Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Junior Suite Pool View King

A hotel room with a bed, a TV, a ceiling fan, a sliding glass door to a balcony, and a view of a water park.

Sun Club Junior Suite Pool View King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Pool View Double

A hotel room with a bed, a TV, a ceiling fan, a sliding glass door to a balcony, and a view of a water park.

Sun Club Junior Suite Pool View Double

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Deluxe Swim Out King

A hotel room with two beds, a ceiling fan, a TV, and a view of a swimming pool.

Superior Deluxe Swim Out King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Deluxe Swim Out Double

A hotel room with two beds, a ceiling fan, a TV, and a view of a swimming pool.

Superior Deluxe Swim Out Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Superior Tropical King

A hotel room with a large bed, two wall-mounted lamps, a small table, and a balcony with a chair.

Sun Club Superior Tropical King

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Deluxe Junior Suite King

A hotel room with a bed, a TV, a desk with a computer, a plant, and a view of a pool and palm trees.

Sun Club Deluxe Junior Suite King

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Junior Suite Swim Out King

A spacious bedroom with a large bed, a desk, and a view of a swimming pool.

Sun Club Junior Suite Swim Out King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Swim Out Double

A hotel room with two beds, a ceiling fan, a desk with a chair, and a view of the outdoors.

Sun Club Junior Suite Swim Out Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean Front King

A hotel room with a large bed, a desk, and a view of the ocean.

Sun Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Premium Suite King

A four-poster bed with a bench, a ceiling fan, a balcony with a table and chairs, and a view of buildings outside.

Sun Club Premium Suite King

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Premium Suite Ocean Front King

A four-poster bed with a bench, a ceiling fan, a balcony with a table and chairs, and a view of buildings outside.

Sun Club Premium Suite Ocean Front King

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

A hotel room with two beds, a sofa, and a large mirror.

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Family Room

A hotel room with two beds, a TV, a desk, and a large window.

Deluxe Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Sun Club 2 bedroom Family Suite Ocean Front

A bedroom with a large bed, a ceiling fan, a TV mounted on the wall, and a balcony with a view of the beach.

Sun Club 2 bedroom Family Suite Ocean Front

  • Sea view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club 3 bedroom Family Suite Tropical View

A hotel room with a bed, a TV, a ceiling fan, and a window with curtains.

Sun Club 3 bedroom Family Suite Tropical View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Single Beds

View all photos for Sun Club Junior Suite Pool Access King

Free minibar items, in-room safe, desk, blackout curtains

Sun Club Junior Suite Pool Access King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Pool Access Double

A hotel room with two beds, a ceiling fan, a large window with a view of the outdoors, and a balcony with a table and chairs.

Sun Club Junior Suite Pool Access Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room

  • Garden view
  • 33 sq m
  • Sleeps 4

Room

  • Garden view
  • 55 sq m
  • Sleeps 4

Room

  • 40 sq m
  • Sleeps 2

You may also like

Ad
Aerial view

Hyatt Ziva Cap Cana - All Inclusive

Cap Cana
  • On private beach
  • Pool
  • Spa pool
  • All-inclusive
9.6 out of 10, Exceptional, 1,003 reviews
The price is NZ$1,085
includes taxes & fees
22 Sept - 23 Sept
Hyatt Ziva Cap Cana - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Punta Cana, Sunscape Coco Punta Cana - All Inclusive is near the airport and on the beach. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cabeza de Toro Beach and Bavaro Beach. Looking to enjoy an event or a game while in town? See what's going on at Rafa Nadal Tennis Center Punta Cana, or consider a night out at Coco Bongo Punta Cana. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with palm trees, a boat, and people on the sand.
    Cabeza de Toro Beach
    12 min walk - 1.1 km
  • A wooden pier extending into a calm sea with a clear sky.
    Dolphin Explorer
    15 min walk - 1.3 km
  • A coastal landscape with a beach, clear blue waters, and a hill with dense green trees.
    Catalonia Caribe Golf Club
    4 min drive - 2.2 km
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    23 min drive - 16.7 km
  • Bavaro Lagoon
    1 min walk - 0.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.)
    19 min drive

Restaurants

  • The Win
    4 min drive
  • Koi
    16 min walk
  • Bar Cohoba
    3 min drive
  • Lobster House Be Live Resort
    9 min walk
  • Rodeo Steak House Restaurant
    4 min drive

About this property

Sunscape Coco Punta Cana - All Inclusive

  • Upscale all-inclusive property remodelled in 2023 and located near Cabeza de Toro Beach
  • Take advantage of a free breakfast buffet, free water park access and a nightclub at Sunscape Coco Punta Cana - All Inclusive. With a beachfront location, 3 beach bars and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage or a facial at Sunscape Spa, the on-site spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a swim-up bar and a poolside bar.
  • You'll also enjoy the following perks during your stay:
    • 7 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
    • Free self-parking
    • An outdoor tennis court, an electric car charging station and babysitting (surcharge)
    • Luggage storage, a banquet hall and coffee/tea in reception
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 1091 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars (stocked with some free items).
  • Extra conveniences in all rooms include:
    • Showers, free toiletries and hairdryers
    • TVs with cable channels
    • Balconies or patios, recycling and childcare services

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals, snacks and select beverages included
    • In-room minibar (non-alcoholic beverages included)
    • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

  • All non-motorised water sports are included.

Land activities

    • Fitness facilities
    • Football
    • Volleyball
    • Children's club

Lessons/classes/games

    • Aerobics
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

Similar properties

Exterior detail
Wyndham Alltra Punta Cana All-Inclusive Resort
Uvero Alto
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.8 out of 10, Excellent, 1,501 reviews
The price is NZ$396
includes taxes & fees
29 Sept - 30 Sept
Wyndham Alltra Punta Cana All-Inclusive Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 7 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,411 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 15 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Sunscape Coco Punta Cana - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

How much does it cost to stay at Sunscape Coco Punta Cana - All Inclusive?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at Sunscape Coco Punta Cana - All Inclusive on 5 Oct 2026 start from NZ$245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Coco Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunscape Coco Punta Cana - All Inclusive?

Self-parking is free at this property.

What time is check-in at Sunscape Coco Punta Cana - All Inclusive?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Sunscape Coco Punta Cana - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Sunscape Coco Punta Cana - All Inclusive?

Yes, the property is all-inclusive. Activities include football, volleyball, aerobics classes and more.

Where is Sunscape Coco Punta Cana - All Inclusive located?

Nestled on the beach, this Punta Cana property is within a 10-minute walk of Bavaro Lagoon and Cabeza de Toro Beach. Downtown Punta Cana and Carol Downtown Mall are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sunscape Coco Punta Cana - All Inclusive Reviews

8.2

Very good

8.4

Cleanliness

8.4

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 700 out of 1322 reviews
Rating 8 - Good. 241 out of 1322 reviews
Rating 6 - Okay. 185 out of 1322 reviews
Rating 4 - Poor. 93 out of 1322 reviews
Rating 2 - Terrible. 103 out of 1322 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, beautiful place, very relaxing and amazing staff, specially our private concierge Franlin who helped us have a really great time, thank you!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
verry, verry, clean.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to enjoy with a friend and family clean space nice food
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with all the attention and the view
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,clean …and stuff was very friendly
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel in general could use some upgrading. The staff and entertainment team 10/10. Super friendly and helpful. We enjoyed our stay.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great beach.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. The staff helped in every possible need. Room clean. Food excellent. Activities all day long. Franklin was an excellent help. He was all the time looking and asking to make our stay better. We designated this hotel our main place to stay when we go to Punta Cana
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel itself was pretty nice. Had everything you need for a great vacation including gift shops, restaurants, bars, pools, access to the beach and a hospital room. Housekeeping stuff was great, we were receiving the best service from them daily. We also met 2 amazing little kitties that became a highlight of our stay there. The only area of improvement for me personally would be the cleanliness of the beach: I wish the sand, day beds and tables would be clean daily. Otherwise - 10/10 recommend!
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and the staff really works hard to get things done. The kalioscope breakfast buffet is a must. We spend the last 2 days at the spa!! The only thing they need are complimentary and/or paying golf/scooter cars. the place is big and we have mobility issues. We could not reach the blue restaurant from our sun club room, don't leave your mobility aid at home you will need it but that's on us
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good, clean, very friendly staff. Deniche was very helpful and friendly. What I really disliked was the food in the buffet really needs a change and the snack bar too.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room leading to the pool was great two bars around it the buffet was close by the beach was 1 minute away, the staff like Carlos from expedia was great and very helpful took very good care of us text me everyday in the morning to make sure we had what we needed and took care of anything we needed done, the staff at the buffet were great I forgot her name but she was pregnant with red hair and rosemary they took good care of us the housekeeping cleaner name Maria, clean the room very well and it smells so good, she also made animal figures with the towels and left it on our bed with petals and chocolate, i requested that we had her through my whole state, I just recommended a friend from my job to go there this december, also , many friends on facebook are requesting information about this location, we will be coming back definitely again. Thank you all at this resort for making us feel at home and spacial.
Stayed 5 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Rooms are clean,the staff are very helpful they even assign one employee to help with any thing and Carlos my assigned agent was above all. the parking is available we had a greet time the first day the second day i got a food poisoning didn't sleep all night making trips to the toilet 6am i had to go to the clinic on site, she did her tests on me she give me some medications which are very good still taking them and I had to pay $400,35 luckily i purchase a travel insurance to which i have to send my claim.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
for a 4 star hotel, snacks at the different restaurants and dinner at Windows were very much underwhelming. It’s sargassum season so there’s a smell around the resort. The pools were dirty and the beds in the room have been used past their time. Room 2240 beds need to be changed. Thankfully i only stayed one night, however the hot stone massage at the SPA was amazing. I recommend Melini 10/10
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service Everyone is very helpful We only had one issue and it was the AC of the room And it was solved very fast
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, excellent service, excellent staff, good food, and many activities. The AC at the room does not work.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Franklin ours guide is the best, The entertainment people are always 100%
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My stay at Sunscapes Coco was ok. I’d rate it a 6/10. It wasn’t horrible. Our first day there we had a few issues with the TV and refrigerator. The room was clean but it had a weird smell like mold or something. The food was horrible ( I got food poisoning). On the resort. Eat off of the resort. But other than that beautiful place. Also, if you go to the beach thinking you’re going to relax think again. As soon as my wife and I set foot on the beach here comes the solicitors like everywhere. Most of the stuff they sell is fake (cigars).
Stayed 5 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities, property conditions & facilities
The air conditioner did not work in our hotel room, the emergency evacuation alarm went off and was told it was a malfunction, the beach water was full of seaweed and smelled of dead fish and sulfur so much that we couldn't enjoy relaxing on the beach, the food and drinks were terrible. The staff were super friendly and helpful. We ended up moving to a better resort.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Franlin was our concierge and he made sure our stay was comfortable and enjoyable..Special thanks to Franlin. Staff was the best part of the hotel. Rather than that food was not so good. Restaurants are worse than each other. It's better to get food in buffet. Japanese place has no AC running and it's hot as hell. I don't know how people survive there. Aslo special thanks to Toni, who works at windows buffet. Super friendly and attentive server. Resort is very loud at night. They have loud music running till 2 am at night,so if you are with kids not a good choice at all. Staff is very loud as well, they walk in hallways early in the morning and shouting at each other ,like people are not there and they don't have to sleep in the morning. Swimming pools were dirty. They are not well maintained.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The food is very good for an all inclusive. There is a nice variety of restaurants. First time in Punta Cana, the beaches in Punta Cana are not as nice as the ones anywhere on the north shore and we came at a time when the seaweed in but that changes. The staff at the hotel is excellent. Tony and the staff at the main dinning hall are amazing. Franlin was very helpful in getting us setup and answering questions. We did have one issue, not directly with the hotel. We booked an island tour through one of the vendors operating out of the hotel. it was the most disorganized tour we have ever been on. The boat was not ready when we arrived at the harbor so we waited a while on the beach. Once the boat arrived we were then transferred to another boat and then we waited for hours. Waited so long we only had an hour on the island, very disappointing but we still had fun. The hotel is good and the staff is great.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Sunclub, but our room had no differences with the regular one, just the location (building 2, but not the ones that access the pools) I had no in room coffee machine, like they forgot to bring it (called and come right away). Had to call for them to refill the shower gel, pool could have been a bit cleaner. Just one night we went to a restaurant (sunnygrill) and the attention was awful. long wait, bad mood, bad manners. food was great though and the receptionist was very nice swell, she came to take the empty plates and asked the waiter and waitress to bring dessert). The night showes were great also.
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 5, we had an amazing 2 bedroom with a living room, 3 bathroom. We loved the rooms, one of our balconies was directly on the beach which was so nice to sit at night. The resort had so many pools to keep you busy with which we had no issues finding things to do. Even had basketball court and gym which we used. We did have a few minor issues with one of the toilets when we arrived but the staff were able to fix everything. The rooms were nice and cold which helps. The only cons I would say is the steakhouse was always closed, even when asked staff that day and they said it would be open. The breakfast was only good at the the one buffet if your a club member think its called kalidascope. The other buffet was very limited on variety of foods. Staff were very friendly. We didn't have to much issue with loud music at night time except when they had a party near the beach.
Stayed 6 nights in Aug 2026