Bakour Punta Cana Suites

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

A coffee shop/cafe, laundry facilities and 2 bars are just a few of the amenities provided at Bakour Punta Cana Suites. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour gym are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Room service
The current price is NZ$175
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 29 of 29 rooms

Suite Junior 2+1

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Daily housekeeping
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Junior 1+0

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Daily housekeeping
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

Suite Junior 3+0

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite Junior 2+0

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite 1+0

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Daily housekeeping
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Deluxe Suite 2+0

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Bathrobes
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite 3+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 2+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 5+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Suite Familiar (5 adultos)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 2+1

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 2+2

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 2+3

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 3+2

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 3+1

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Suite 4+1

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 2+0

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 3+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 4+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 5+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 2+1

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 2+2

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 2+3

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 3+2

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 3+1

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Two Bedroom Deluxe Suite 4+1

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
2 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Three Bedroom Suite 3+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
3 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 3 bedrooms
  • Sleeps 3
  • 4 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Three Bedroom Suite 4+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
3 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 3 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Three Bedroom Suite 5+0

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Hypo-allergenic bedding
3 bedrooms
Hairdryer
Bathrobes
Daily housekeeping
  • 3 bedrooms
  • Sleeps 5
  • 4 Large Twin Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

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About the area

Map
Carretera Cabeza de Toro, Punta Cana, 23000

What's nearby

  • Coco Bongo Punta Cana - 5 min drive - 4.3 km
  • Catalonia Caribe Golf Club - 5 min drive - 3.6 km
  • Downtown Punta Cana - 5 min drive - 4.6 km
  • Cabeza de Toro Beach - 6 min drive - 4.5 km
  • Bavaro Beach - 16 min drive - 11.2 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 15 min drive

Restaurants

  • ‪The Cut - ‬3 min drive
  • ‪The Win - ‬5 min drive
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Restaurante Brasileiro Punta Cana - ‬4 min drive
  • ‪Thalassa Restaurant - ‬7 min drive

About this property

Bakour Punta Cana Suites

Luxury hotel near Downtown Punta Cana
Take advantage of a coffee shop/cafe, laundry facilities and 2 bars at Bakour Punta Cana Suites. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • 2 outdoor pools
  • Free self-parking
  • A 24-hour front desk, concierge services and smoke-free property
  • A lift
Room features
All 73 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Showers, hairdryers and shampoo
  • Daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Bakour Punta Cana Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 24-hour gym

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between midnight and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Late check-in fee: USD 50 for check-in between midnight and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Bakour Punta Cana Suites Hotel
Bakour Punta Cana Suites Punta Cana
Bakour Punta Cana Suites Hotel Punta Cana

Frequently asked questions

Does Bakour Punta Cana Suites have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Bakour Punta Cana Suites?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Bakour Punta Cana Suites on 16 Nov 2025 start from NZ$174.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bakour Punta Cana Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bakour Punta Cana Suites?

Self-parking is free at this property.

What time is check-in at Bakour Punta Cana Suites?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from midnight to 2:00 AM for a fee of USD 50.

What time is check-out at Bakour Punta Cana Suites?

Checkout is at noon.

Are there all-inclusive benefits at Bakour Punta Cana Suites?

Some rate plans available at this property are all-inclusive.

Where is Bakour Punta Cana Suites located?

Situated in Punta Cana, this luxury hotel is within 3 miles (5 km) of Bavaro Adventure Park, Cabeza de Toro Beach and Coco Bongo Punta Cana. Downtown Punta Cana and San Juan Shopping Center are also within 3 miles (5 km).

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Reviews

Bakour Punta Cana Suites Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 106 out of 142 reviews
Rating 8 - Good. 13 out of 142 reviews
Rating 6 - Okay. 14 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 6 out of 142 reviews

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean looks just like the pictures. The staff was very nice and friendly. I enjoyed my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sabina

Liked: Staff & service, amenities, property conditions & facilities
Clean , air conditioning vvery good and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Property Waterfront with Excellent Customer Service, Delicious Buffett for Dinner and Breakfast with Bar and Barista Service all included in your reservation!!! Wonderful 2 bedroom 2 bathroom Suites with Full kitchen and Big Living Room!!! Magnificent Terrace overlooking the pool !!!
Stayed 1 night in Oct 2025

10/10 Excellent

Sharae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very welcoming and the food the oool and rooms are amay
Stayed 1 night in Sep 2025

10/10 Excellent

YOSELIN EUGENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is small but fantastic, food is really good, the staff is amazing, went we arrive the neighborhood looked a little sketchy but is actually fine,
Stayed 5 nights in Sep 2025

10/10 Excellent

Zoe Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional! They were all so friendly and went above and beyond to make it a memorable mini-vacay for my friends 40th. I’ll absolutely be back.
Stayed 3 nights in Oct 2025

8/10 Good

Dontrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omgggg I had an awesome experience, the staff and food were great! The only issue I had with the food is that I don’t eat pork and it was a limited amount non pork food for breakfast. They made my husband birthday awesome
Stayed 5 nights in Oct 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very private and secure nice amenities
Stayed 1 night in Aug 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, just because of the beach ..
Stayed 7 nights in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All you need to stay inside the property.
Stayed 1 night in Jul 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful resort!! No nightly shows but we went on a VERY slow week. Beach is beautiful but NO way swimable!! Murky and stinky kelp etc but not the resorts fault.. Staff was AMAZING everywhere!!! Smaller resort so very "walkable" for someone as myself with a disability. I do not recommend for anyone looking to "party, party, party". Relaxation you will be given here for sure :-) Staff is GREAT!!! Property VERY clean and maintained
Stayed 6 nights in Sep 2025

10/10 Excellent

Mareli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING. Jaime, Jeremías, Fernando, Adelina, Luis, Melida, Patricia, Sofia, Henry, Claudia, Yunior, Frank, Wilbert, Juan Carlos… they all became friends during our stay and made sure we had a great time. We partied from the minute we got there until the day we left. They went above and beyond in everything they did. Will come back soon!
Stayed 4 nights in Jul 2025

10/10 Excellent

Waketa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my daughter’s 15th birthday at this resort and everything was very beautiful. The staff went over and beyond to make sure we were happy comfortable and safe. Everything was so easy and convenient. We did the safari excursion which was very nice. Our tour guider was wonderful. I wish I remembered everyone’s name but unfortunately I don’t. Mr.Joan and Mr. Jorge, thank you so much!!! Many others were beyond kind and very hospitable. We enjoyed our room! It smelled good, very clean and spacious. House keeper came everyday. The resort itself is small and quiet but had everything we needed. The food was really good and the drinks were exceptional. 23 minutes from the airport. Definitely recommended.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Property is great!. The servers, The coffee maker guy, ppl at the front desk (Juan Carlos), bartenders. Everyone here cares b the guests. Best hotel everrrr at Punta Cana!. Will miss u all, thank you. Gracias a todos, la pasamos de 10, mejor hotel, 5 stars, Ms Lopez and Family❤️🥰, god bless u all!
Stayed 5 nights in Jul 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place in punta cana.

One of the best places in punta cana. The service was great the staff was great the food was great e everything was great.
Stayed 3 nights in Mar 2025

8/10 Good

marguita

Need more of a night life
Stayed 6 nights in May 2025

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this resort, had a great time. Staff are all friendly and helpful. Room had an issue with the shower draining. For only having 1 buffet, the food was great! They change up the menu every night so we had something different every time we ate which was very nice. The private beach is amazing, pool is very clean. Only thing we had issues with was the gym, equipment can use upgrading.
Stayed 6 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed and Bakour Punta Cana suites and had a fabulous experience. The service was excellent. Our personal butler, Jorge, checked in everyday making sure we had everything we needed. Ingris, Fransico, and Derek were our servers for several meals and all were excellent. Ingris especially made us feel welcome and special every evening. They have Italian, Asian, and Dominican dinner themes, that they rotate through each evening. The Italian was our favourite night with the burrata salad and beef risotto main being my favourites on the Italian nights. At the beach bar, Alcedize was awesome!! He makes the best espresso martinis. We had the deluxe suite with a beautiful terrace, jacuzzi, loungers and outdoor dining. The room was extremely clean when we arrived and cleaned thoroughly daily. Other staff that were wonderful were Coffee, Lebron, Henry, Joan, Jazmin, and Julio. 10/10 the staff made this whole trip a fabulous experience. One negative: Expedia! We booked all inclusive through Expedia but when we got to the resort the front desk said our booking was not all inclusive. We had to pay extra to get the all inclusive at the resort. We ran into another couple who booked separately through Expedia and had the exact same issue. Expedia did nothing to help us (or the other couple) with this so I will not be using Expedia to book hotels again. This was an issue with Expedia - not the resort.
Rooms were immaculately cleaned everyday
Stayed 7 nights in Sep 2025

6/10 Okay

Ever

Liked: Staff & service
Staff was great . Rooms were nice and clean. Buffet food was ok not a 5 star options. Biggest issue in the resort are the flies everywhere in the buffet area... not healthy at all.... and seem no one care about it . Food flying around the food not a 5 star rating . 1 star at best ..overall if your looking to relax and stay in the resort this is the place.
Stayed 6 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was significantly delayed and then cancelled. We booked Bakour late in the day as an affordable option to spend the extra night while we waited for the new flight we booked the next day. After a very long day we finally made it to the hotel, and what a welcome surprise. Nairoby and Willy at the front desk were so kind and helpful. Having only booked about an hour before arriving there was some question about our reservation, but it was quickly resolved. Expedia’s listing wasn’t completely accurate (about breakfast being included) but Willy and Nairoby helped us modify our reservation so we didn’t have to worry about meals for our family. I didn’t get the Bellman’s name but he was also so lovely and helped us make sure we had linens for the sofa bed for our young child. After a week at a different large all-inclusive property, Bakour has been a delightful respite. What a gem hidden in Punta Cana. Sadly we only have one night here, but I strongly recommend you look into this hotel for your trip! The buffet is small but the service was stellar. The rooms are sleek and clean. We didn’t get a chance to try the bar, but it looked like a good time. Housekeeping was so gracious to help us get the sofa bed made up at a late hour.
Stayed 1 night in Aug 2025

2/10 Terrible

Laurin

Liked: Staff & service
Disliked: Property conditions & facilities
nothing like the pictures. there’s ongoing constructions which is really loud during the day and you only have access to the buffet. there is no 24/7 room service they lied
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real gem of a hotel. From checking in to leaving, everything was great. We were upgraded to a deluxe suite, a wonderful room. The living and sleeping areas were clean and spacious, with a bathroom featuring a drench shower and two basins. An outdoor jacuzzi with a view of the hotel grounds completed the room. The food options were fresh (lots of salad, fresh fruit and vegetables and good quality meats), varied and plentiful, with food cooked to order if required. The pools were clean and safe with plenty of space around them to sit and enjoy the sun. There was a small beach area (where yoga classes, etc, were held) at the end of the swimming pool area. In addition to the main food area, we ate at one of the hotel’s restaurants (booking required), and the food there was excellent. The main reason for my score was the staff. Without exception, they were happy, helpful, cheerful people who gave the appearance of enjoying their work immensely. Particular mention must go to Alcides and Joan, who manned the bar; Milly and Joan, who served us in the main restaurant; and Annalina and Laudis, who managed the seating at the main restaurant. A very special mention must go to Kimberly at the front desk. She was so helpful, polite and friendly and made sure our stay was the best. Having travelled the world and stayed in countless hotels on business, she was one of the most impressive members of staff that I have ever met.
Stayed 3 nights in Jul 2025

6/10 Okay

Fidel

Liked: Cleanliness
Poor repair bathroom shower did not work even after sham repairs and the repair guy never came back for 3 days until I checked out, never offered another room
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving, our first interaction with one of the girls at the front desk was less than welcoming. Once there was a concierge to assist us we were given her WhatsApp information and directed to contact her with needs/questions/concerns etc. The first time we reached out she responded that she was off for the day and nothing else. Not even a simple please go to the front desk or I will forward this a coworker. This continued the whole stay. We paid extra for a room with the patio and jacuzzi tub. The tub was disgusting and did not work. After about 36 hours, maintenance came and fixed it. On day 3 our room lost power, not the resorts fault but we had to wait almost 3 hours for a new room. Normally not a big deal but when it’s that hot and you’re trying to leave for an excursion you kind of need a room. Our last day we woke up to no water. Again not necessarily their fault but very inconvenient. The rooms were okayish on cleanliness but were very unfinished. Our first room had ants all over in the bathroom. 2 out of 4 nights they closed the buffet forcing you to pick from 2 restaurants. The buffet was always super hot. The gentleman that runs the gift shop and books excursions was way overly pushy and rude. He went as far as to approach us while we were in the pool relaxing about a purchase we told him we would come back and do later. We had to walk by the gift shop to get to our room and we couldn’t get up there without him hounding us. It was very irritating.
Stayed 4 nights in Sep 2025