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"check in was an absolute nightmare-many people were in the same position as we were-told for several hours our room was being "cleaned" and was almost ready. 4 hours later, with kids going crazy, we finally got a room. Pool was closed early. No accomodations were made."

"It was convenient for an overnight stay since it is in the San Juan airport. They need to let their guests know that the parking for the hotel is in the airport parking lot. They do not validate the parking ticket. Nothing fancy but they also have a restaurant on the property. Again, convenient for tired travelers."

"Rooms were still dirty when we arrived. Pool bar closes too early. "

"Kid friendly quiet beautiful view of condado nice area spaious,vending machines available cash only."

"The room I was in was dated in decor and the bathroom was old tile and seemed like it need a good update. The grounds were beautiful with flowers, bushes and greenery of all kind! The buildings themselves on the exterior could have been better maintained. For example, a lot of rust in areas, exposed old wood, and chipping paint. "

"Perfect for families"

"Very nicely located"

"It was great"

"A gorgeous property 30-40 mins from the airport / San Juan - but with everything on site including multiple restaurants, pools, bikes, tennis, water sports, kids club and a lovely beach. The staff are what make this property so good - the kindness, care, and attention from all staff was excellent. We had some sunny days and some rain, but the resort was always in excellent condition, even after severe rainfall. 12/10, would stay here again. "