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"Bad service from start to finish. This is not the relaxing 5 star resort they claim to be. It’s a super resort all inclusive money making machine. From start to finish the front desk is not welcoming or helpful at check in or check out. The beach and pool servers are all annoyed to be there outside of 1/4 of the days we had a good server. All 4 restaurants we had bad service at. The food was above average for all inclusive but nothing amazing. They charge highly inflated food and drink prices so that when you tip on every pool/lunch/dinner etc meal the tips add up to hundreds per day if you leave 15% Our first room was right on the road even though we booked an ocean view room it was very loud and we had to be moved. There were 3 weddings at the resort in 4 days of us being there one being an extremely loud Indian wedding. They do water aerobics in the pool everyday for an hour and play extremely loud music to it. Disturbing 100 people around the pool for the 8 people interested in doing it. If your thing is slightly elevated all inclusive then stay here. The beach and pools are nice. The restaurants are nice. But it is far from a relaxing 5 Star experience. We will not return nor suggest anyone does. Zoetry was far better for less money. "

"Worth every penny! The staff was excellent and the views were amazing. The food, drinks, spa and pool - outstanding."

"Excellent service, location, food and property"

"Beautiful beach, fabulous pools, excellent service and restaurants. We loved it!"

"Special thanks to our besch attendant Mercedes for such good service at beach. The only problems we had were at the Italian restaurant. Twice we went there to put our name on wait list and waited for 45 -60 minutes Both times when we returned in said time they had missed our time and had no tables for another long time. We always ended going elsewhere. Very poorly managed"

"This is a nice resort. Clean. Beautiful infinity pool. One noticeable major issue, however is the accessibility to food and drinks. It was difficult to order drinks and food around the pool. It was hard to find water bottles. The wait time for breakfast in the morning was 20 minutes or more. Depending on the time of ordering room service it could take an hour or more. The tipping system wasn’t clear. One of our servers at dinner expected an $80 tip. It was disappointing given the price paid for all inclusive."

"Every part of my stay was wonderful. Your staff was absolutely amazing. Everyone greeted me like a friend. Sebastian, Rayna, Isaac just to name a few. I will be back and will tell everyone. "

"Great staff! Beautiful property. Lots of whales!"

"Beautiful resort. All the restaurants were fantastic. "