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"Always"

"Room was spacious and comfortable, lighting was on the dark side but with the windows open during the day it was more than bright enough. I love that the rooms are cleaned as requested. Made it really speedy when we needed the room cleaned."

"Breakfast option is limited. Could be better."

"Very easy digital check in process for those who want to use it. Having my key in my apple wallet was super convenient. We have stayed here a few times because of the kind staff, clean rooms, and convenient location to Downtown Crossing, Faneuil Hall, the North End, the Commons, and the TD Garden. Love this place!"

"This hotel is both beautiful and ideally located for exploring central Boston. The staff are all super friendly. Coffee shop is great and the cocktails in the bar are delicious. I also love the little "library room" off the hotel lobby where my friend and I had our coffee and chatted surrounded by books and beautiful accoutrements."

"The staff were incredibly friendly and welcoming. Some amenities were closed for renovation, but otherwise I was very impressed with the property. Great location in Back Bay, too! "

"Great stay"

"The bed was comfortable. The bar food was good. I left before breakfast."

"Staff was extremely friendly and detail-oriented. "