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Overview of citizenM Boston North Station

Photo gallery

Premium bedding, in-room safe, desk, laptop workspace
View from Room
Premium bedding, in-room safe, desk, laptop workspace
View from Room
Premium bedding, in-room safe, desk, laptop workspace

citizenM Boston North Station

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationFaneuil Hall Marketplace11 min walk
    Popular LocationBoston Common15 min walk
    Popular LocationNew England Aquarium16 min walk
    AirportBoston, MA (BOS-Logan Intl.)10 min drive

Choose dates to view prices

King Room

4.6/5 guest room rating
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room Downtown View

4.7/5 guest room rating
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Boston

Located in West End neighbourhood, citizenM Boston North Station is connected to a shopping centre. Faneuil Hall Marketplace and Harvard Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Common and Boston Public Garden. Ready for a night out? Consider Encore Boston Harbor and Brighton Music Hall. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Haymarket Station is 6 minutes on foot and Science Park Station is 7 minutes.
Popular Location

What's nearby

  • TD Garden - 1 min walk
  • The Freedom Trail - 5 min walk
  • Faneuil Hall Marketplace - 11 min walk
  • Boston Common - 15 min walk
  • New England Aquarium - 16 min walk

Getting around

  • Boston North Station - 1 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 9 min drive

Restaurants

  • CanteenM — 1 min walk
  • Filippo Ristorante - 5 min walk
  • Massimino's Cucina Italiana - 5 min walk
  • Tip Tap Room - 6 min walk
  • Pizzeria Regina - 7 min walk

About this property

citizenM Boston North Station

4-star central hotel connected to a shopping centre in West End
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a 24-hour front desk. All 272 soundproofed rooms feature free WiFi and iPads. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include iPod docks and fridges.
CitizenM Boston North Station offers 272 forms of accommodation with iPads and iPod docking stations. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 13.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 13.95 per person (approximately)
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

Frequently asked questions

Can I cancel my reservation for free at citizenM Boston North Station and receive a full refund?
Yes, citizenM Boston North Station offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Boston North Station cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM Boston North Station?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at citizenM Boston North Station on 18 Apr 2021 start from NZ$191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is citizenM Boston North Station pet-friendly?
No, pets are not allowed at this property.
How much is parking at citizenM Boston North Station?
This property doesn't offer parking.
What time is check-in at citizenM Boston North Station?
Check-in is from 2:00 PM - midnight.
What time is check-out at citizenM Boston North Station?
Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).
Where is citizenM Boston North Station located?
Located in West End, this hotel is within a 5-minute walk of TD Garden and The Freedom Trail. Boston Harbor and Museum of Science are also within 10 minutes. Boston North Station is only a 2-minute walk and Haymarket Station is 6 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 1110 out of 1478 reviews
5 - Excellent 75%
Rating 4 - Good. 231 out of 1478 reviews
4 - Good 16%
Rating 3 - Okay. 60 out of 1478 reviews
3 - Okay 4%
Rating 2 - Poor. 40 out of 1478 reviews
2 - Poor 3%
Rating 1 - Terrible. 37 out of 1478 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art and decor is very interesting and nice to look at. The staff were nice. The rooms are slightly small but it is only 2 per room, the view with room was okay. The low level view city had this roof type of thing in the way of the street but the city part of it was nice. The LED lights were cool but didn’t seem as bright. The lobby was so cute with the bar and the seating. Loved that they had lots of tables and chairs to sit and the drinks and food were delicious, but slightly pricey. Outdoor rooftop was beautiful and had lots of seating as well. The hotel had lots of areas for cute Instagram worthy pics, haha. During this pandemic, it’s a risk to go out but with that being said- the cleanliness of the hotel was 10/10. They have the arrows and do enforce them (as I witnessed a handful of people get told which way to go) there was hand sanitizer at every 5 foot of the place. I honestly can say more but overall 10/10 recommend this hotel to everyone! Already made a reservation to come back and enjoy another espresso martini!
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pros - The hotel was clean enough ( it's new), and walking distance to the North End, Faneuil Hall, and many downtown attractions. Cons - The rooms are tiny, the hotel offers absolutely no amenities ( we had to purchase morning coffee), and our bed sagged in the middle. We also had noise issues on and off throughout the night. The hotel provides a tablet in the room that controls the television, the climate control, the lighting, and the window shades. We were never quite able to get the lighting just right for sleeping. Also, the bed is pushed directly up against the window, with no space at the foot or the head. So, if the person on the inside has to use the bathroom, they need to climb over the person on the outside. Luckily, my wife slept through. Even though I was exhausted, I wasn't so lucky. The noise and lighting issues kept me awake for some time. The hotel also features an odd blend of themes. The hallway carpets had a sports team, which makes sense considering the hotel is part of the arena. The room also had a sexy/romantic theme. The " do not disturb door hanger had a picture of a woman in a towel saying "Don't come in, there's someone naked in here." The tablet's screensaver had "tap to open button," and an animation of a woman's legs spreading apart. Too bad that they didn't put more thought into making guests comfortable.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room controls great, but color bulbs/reading lights did not work. room 905.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, terrific pricing for the area and the staff was so helpful and friendly. Small rooms but everything I needed and ultra modern and super clean! I will always stay here from now on, when in Boston!
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 4 nights in Mar 2021

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