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"The accommodation was lovely although a little tired in places. We stayed in a Geo Dome (D2) and although the weather was not ideal due to Storm Dave the room was warm and comfy. I slept well enough and toilet not far from the dome so no real issues. The thing that let the place down was the service in the pub/restaurant. We had a table booked for 8pm, turned up ten minutes early ordered just after 8 and at 9:10pm we had to ask if we had been forgotten about! We had but the chef reopened the kitchen and cooked for us and eventually got our meal at 9:30ish. A little too late for me but my husband said his food was delicious - Giant Yorkie and a leg of lamb he said was cooked to perfection. Breakfast again this morning was extremely slow and once again we had been forgotten about. All things which can be helped never mind how busy it was. It was heaving last night. Atmosphere made up for it. "

"All exceptional,they should have another star. M"

"The room was a bit dated and tired but it was very clean. The location and building stunning. "

"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"Toilet wouldn't flush so called reception and the receptionist allocated another room for me.Thank you"

"Very comfortable stay. Rooms clean and well appointed though not exactly spacious. Very friendly and helpful staff. Good buffet breakfast and restaurant serving evening meals every day."

"Not far from Darlington town which was handy. The hotel its self is great and good value for money, Gym is also very good for a Hotel gym. "

"The hotel is very dated and needs decorating. Our shower hardly worked as the water just dripped out. The bed was comfy and the bedding and towels were lovely and clean. The staff were friendly and the breakfast was very good. The downstairs bars were cluttered with things and needed a good clear out, this made it not very inviting to have a drink. The hotel is in an ideal place in the centre of town which was ideal for what we wanted. "

"Nice room, great food and friendly staff "