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"Clean comfy room, friendly staff and a lovely breakfast."

"Stunning building, beautifully decorated. Great location, right on the high street. Well equipped room. Firm mattress (perfect for us) but pillows were quite hard. Breakfast service was slow, full English was tasty, but could have been hotter, good continental choices, but tea was really weak (1 teabag in a full teapot!! ) All in all, a lovely stay, staff were friendly & we would definitely stay again. "

"Room was clean and welcoming. Thanks to Marta who cleaned our rooms and bathrooms. We enjoyed our sleep. Staff was reminded at breakfast to clean the tables other guests have use so we could have space to sit for our breakfast. The displayed dishes were practically empty when we arrived and we had to be scooping the bottom to get scrambled eggs, also bacon. We got the last Sausages left. This experience wasn't pleasant especially when the time was left about 20 minutes "

"yes"

"Great service."

"The room was spotless, the bed and bedding was beautiful. Staff was amazing, coffee and tea for free was fantastic idea, I felt happy and had great Christmas, thanks to all the people who was working in the holiday time to make us comfortable, actually I was surprised even the cleaning lady done our room first thing in the morning. ❤️"

"Really nice stay before Christmas "

"What’s a little gem situated in the centre of Worcester The hotel is a lovely.The rooms were clean & up-to-date The bed was comfortable and the bathroom modern and to say it was in the centre of Worcester High Street. We did not hear a peep from the road or pubs.. I would definitely stay there again. "

"Overall excellent value for money. Good breakfast and the staff were really friendly. Slightly odd smell in some of the downstairs corridors - a bit like damp? The facilities were really good, loved the spa and the gym. Beautiful property. Lots of parking. Slightly confusing information on Expedia when booking re spa access as it conflicts with some of the information on the website but wasn't a problem on arrival at the hotel. Overall enjoyed our stay "