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"Great hotel in York old town. "

"Beautiful hotel, great location. Rooms are clean and roomy. Breakfast is good quality especially the full English."

"Lovely room .. great location "

"Lovely variety in the breakfast buffet, with all dishes being regularly topped up. The staff with whom we interacted were all absolutely lovely, from reception to cleaning staff ~ nothing was too much trouble, and smiles all round. "

"Everything was spot on handy for the shops the pickled sprout restaurant was excellent and so was breakfast plus handy parking"

"Got to the hotel after a long day and found out they didn’t have a room for us. They offered us a room up the street at the Grange Beauchamp. It took a while to set up the room as they needed to make it a four person room. They comped us free breakfast for the two mornings we were there which seemed fair. The location was nice and I’d stay there again. "

"Nice room but very warm. Staff didn’t tell us air con was not turned on yet so boiled."

"Me and my partner booked a two night stay for a special birthday, we decided to book what we thought to be a posh hotel and pay a little bit more unfortunately there was nothing posh about it just the prices. We arrived and the front of house staff all seemed lovely. We were given the keys to our room and on entering it was the most bleak depressing grey room I’d ever stayed in it was shabby nothing matched and it was in no state to be let out especially not at near enough £400 for 2 nights the window had a massive gap in it and was hanging out which we did complain about because it was a danger and I thought it was going to fall out it was noisy and cold with the wind blowing in the first night they had put filler in it by the second night. The tea tray had 2 teabags on it so one each you would expect a decent tea tray in the Hilton. Hardly any channels worked on the tv and to be honest the less time spent in that room the better. We had booked breakfast and evening meal the evening meal on the first night was absolutely rubbish I ordered a pasta dish it just looked like a plain bowl of pasta with 2 prawns chucked in then they added charges at end for a meal we had already paid for so felt pressured to pay it even though we didn’t even use the £35 allowance they also added onto a bottle of £4.50 water the woman at dinner was pushy and rude we didn’t return the second night. The only decent thing was the breakfast. But from our experience rooms and building need overhauling. "

"Lovely clean room and super comfortable bed. "