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Staff are friendly and helpful. Rooms are spacious and comfortable. Location is prime!
This is an incredible hotel with first rate staff. It truly is deserving of its 5 star rating.
Within walking distance of all the important museums. No icebergs to be seen.
Despite the proximity of the train station (and currently construction) the rooms are very quiet. Modern, well equipped (although no USB outlets or iron). The staff is super friendly and helpful. The restaurant bar has a high quality varied menu at moderate prices.
Good hotel overall, but the devil is in the details... We paid enough money for our long stay there and at time the hotel didn't live up to its 5* sup category... Example: asking for a room clean by phone in the afternoon and arriving back after three hours without anything done, warning reception ...
Excellent hotel, current undergoing a refit in some rooms and the foyer, so a little noisy at times but that was explained when we checked in.
The Ritz-Carlton, BerlinNZ$255The Ritz-Carlton, BerlinNZ$255
A comfortable hotel with extremely helpful, friendly staff. The breakfast buffet was lovely and the location was simply great—we walked to so many sites and restaurants. The room was a good size and the bathroom well laid out. It’s what you’d expect for a good 4-star hotel. We loved Berlin and would ...
Brilliant in every department, a truly great hotel and what a cultural city
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