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Overview of The Ritz-Carlton, Berlin

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Featured image
Indoor pool
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
32-inch flat-screen TV with satellite channels, iPod docking station

The Ritz-Carlton, Berlin

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPotsdamer Platz3 min walk
    Popular LocationBrandenburg Gate10 min walk
    Popular LocationCheckpoint Charlie15 min walk
    AirportBerlin (BER-Brandenburg)30 min drive

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Deluxe Room, 2 Single Beds, Non Smoking

4.6/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking

4.7/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

5/5 guest room rating
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking (Club Lounge Access,Skyline View)

  • 105 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

House, 1 Double Bed, Non Smoking, View (Ritz-Carlton,Club Lounge Access)

  • 285 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking, View

4.8/5 guest room rating
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Corner

5/5 guest room rating
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

5/5 guest room rating
  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

4.4/5 guest room rating
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Fireplace (Carlton)

5/5 guest room rating
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Berlin

Located in Berlin's Mitte neighbourhood, The Ritz-Carlton, Berlin is in the city centre and near a metro station. Potsdamer Platz and East Side Gallery are notable landmarks, and travellers looking to shop may want to visit Sony Center and Mall of Berlin. Check out an event or a game at Mercedes-Benz Arena, and consider making time for Berlin Zoological Garden, a top attraction not to be missed.
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Map
Popular Location

What's nearby

  • Deutsche Kinemathek Museum fur Film und Fernsehen - 3 min walk
  • Potsdamer Platz - 3 min walk
  • Sony Center - 4 min walk
  • Brandenburg Gate - 10 min walk
  • Checkpoint Charlie - 15 min walk

Getting around

  • Potsdamer Platz Station - 2 min walk
  • Potsdamer Place U-Bahn - 4 min walk
  • Berlin (BER-Brandenburg) - 30 min drive

Restaurants

  • POTS — 1 min walk
  • The Lounge — 1 min walk
  • Peppone - 3 min walk
  • Balzac Coffee - 4 min walk
  • Essenza - 4 min walk

About this property

The Ritz-Carlton, Berlin

Luxury Berlin hotel in Mitte, walk to Potsdamer Platz
Along with a restaurant, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/café and valet parking. All 303 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as sitting areas and coffee makers.
The Ritz-Carlton, Berlin offers 303 forms of accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2019.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Awards and affiliations

The Ritz-Carlton, Berlin is listed in the 2013 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 38 per day; includes in/out privileges)
  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Conference space (19375 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guest rooms – January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per stay
1 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 45.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 38 per person (approximately)
  • Self-parking fee: EUR 38 per day (in/out privileges)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Berlin Ritz Carlton
Ritz Carlton Berlin
Ritz Carlton Hotel Berlin
Ritz Carlton Berlin Hotel
Ritz-Carlton Berlin Hotel
Ritz-Carlton Berlin
The Ritz Carlton Berlin
The Ritz-Carlton, Berlin Hotel
The Ritz-Carlton, Berlin Berlin
The Ritz-Carlton, Berlin Hotel Berlin

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 767 out of 989 reviews
5 - Excellent 78%
Rating 4 - Good. 152 out of 989 reviews
4 - Good 15%
Rating 3 - Okay. 48 out of 989 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 989 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 989 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for accommodation and business
Perfect place to stay and conduct business during the Berlinale
Stayed 5 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
A very well-run, comfortable and elegant hotel. Will happily return.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel wonderful staff
I stay in hotels every week travelling with my job so I have became quite discerning. I can not fault this hotel. It is immaculately clean and room and bed were extremely comfortable. But what really sets this hotel apart are the staff. From reception to housekeeping and bar staff all are friendly and super professional. I was alone here on my birthday, I did not mention this but the check in staff noticed. They did not make a fuss (or let me know they knew) but treated me so warmly. They went out of their way to chat to me and make sure I had everything I needed. When I checked out the following morning I was informed that my bar bill was complimentary which was such a lovely gesture, I was quite touched by this as they could have easily just ignored it. From beginning to end my stay was perfect and you can’t get any better than that.
Stayed 1 night in Oct 2019

5/5 Excellent

Stayed 1 night in Jan 2020