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As great as this hotel is, very well located, lots of nice restaurants, walking distance to a metro station, or if you like long walks - even to Bundestag, the reception staff was just horribly unprofessional and rude. We needed a room for 3, which was already booked by my friend elsewhere, however, ...
We stayed for seven days and felt comfortable. Breakfast is plentiful and varied. Lot more variety on cold items. For hot dishes were sausages,scrambled egg(not appetising) ,baked beans and half tamotoes. After a while , breakfast is not exciting. Staff are very good serving you hot coffee and helpful. ...
In good area, but quiet, yet close to shops and eateries. Well-run - friendly staff. Unfortunately, air conditioning didn't work properly. Repairs due later that week, so gave us a fan for the time being. Comfortable, spacious room - lovely shower - and excellent breakfast.
Don't have a bad word to say about the hotel. Staff were so friendly and accommodating. Rooms were clean and comfy. Great location. Perfect for a weekend break in Berlin. I would highly recommend this hotel
The personnel were very attentive to our needs. The room was quiet except as noted below. The bed was very comfortable. The free Wifi was adequate for accessing email and news
The hotel is about 15 years old and overall has aged well. Its main attraction is without doubt the atrium with a 25 mtr high aquarium inside. Get beyond that it is like many of its type.
Overall experience was flawless. We were greeted by Manuella who is extremely polite and professional. The hotel is clean and tidy and the rooms are immaculate. The food is excellent and I can't find fault with anything.
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