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Quest Henderson

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Select Comfort beds, individually decorated, individually furnished
Select Comfort beds, individually decorated, individually furnished
Select Comfort beds, individually decorated, individually furnished
Full-sized fridge, microwave, hob, dishwasher

Overview of Quest Henderson

Quest Henderson

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant

Explore the area

  • Popular LocationWaitakere Hospital12 min walk
  • Popular LocationTrusts Stadium3 min drive
  • Popular LocationBabich Wines7 min drive
  • AirportAuckland (AKL-Auckland Intl.)33 min drive

Choose dates to view prices

About this area

Henderson

Quest Henderson is located near the boardwalk and in an area with good shopping. Sky Tower and Harbour Bridge are notable landmarks, and if an activity is on the agenda, visit Babich Wines. Enjoy an event or a match at Trusts Stadium, and consider making time for Auckland Zoo—a top attraction that's not to be missed. Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails.
Popular Location

What's nearby

  • Waitakere Hospital - 12 min walk
  • Trusts Stadium - 3 min drive
  • Babich Wines - 7 min drive
  • Avondale Sunday Market - 11 min drive
  • Auckland Zoo - 17 min drive

Getting around

  • Henderson Station - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 33 min drive

Restaurants

  • Falls Restaurant - 6 min walk
  • L & L Hawaiian Barbecue - 6 min walk
  • Mantra restaurant - 6 min walk
  • Zoo Eatery Lounge - 7 min walk
  • Asuka restaurant - 8 min walk

About this property

Quest Henderson

4-star Suburban hotel near Trusts Stadium
Self parking, a business centre and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and express check-in are on-site. All 39 soundproofed rooms feature WiFi and Select Comfort beds. Guests will find kitchens with fridges, hobs, microwaves and dishwashers.
Quest Henderson offers 39 forms of accommodation with iPod docking stations and washers/dryers. This individually decorated and furnished accommodation includes desks. Beds feature Select Comfort mattresses. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. 32-inch LCD televisions come with premium digital channels, DVD players and pay-per-view films. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 5 per day)
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 4-device limit

Parking and public transport

  • Self parking on site (NZD 10.00 per night; includes in/out privileges)
  • Limited on-site parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: NZD 12 for adults and NZD 12 for children

Things to do

  • Access to nearby health club

Family friendly

  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi
  • Portuguese
  • Spanish

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • DVD player
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Hob

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Soundproofing
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 7 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 65
Express check-out

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for NZD 30.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 500 per stay
  • Breakage deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Guests requesting to split the king bed in the 1-Bedroom Apartment, 2 Bedroom-Apartment and the Studio will be charged an additional fee of NZD 10 per night.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: NZD 12 for adults and NZD 12 for children (approximately)
  • Fee for in-room wireless Internet: NZD 5 per day (4-device limit, rates may vary)
  • Airport shuttle fee: NZD 88 per vehicle
  • Self-parking fee: NZD 10.00 per night (in/out privileges)
  • Late check-out fee: NZD 65 (subject to availability)
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Quest Apartment Henderson
Quest Henderson
Quest Henderson Apartment
Quest Henderson Auckland
Quest Henderson Hotel
Quest Henderson Henderson
Quest Henderson Hotel Henderson

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 162 out of 371 reviews
5 - Excellent 44%
Rating 4 - Good. 143 out of 371 reviews
4 - Good 39%
Rating 3 - Okay. 42 out of 371 reviews
3 - Okay 11%
Rating 2 - Poor. 19 out of 371 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 371 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Staff & service, property conditions & facilities
Review of Quest in Henderson
The room was not serviced except for one day out of the 5 that we paid for. When staff were there they were friendly.
Stayed 5 nights in Nov 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness
Room was beautiful however, the noise of others could be heard and many people in and out of the facility, rude and no concern for others.
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, amenities
Friendly, helpful staff, clean and comfortable room
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 2 nights in Mar 2020