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Photo gallery

Featured image
Outdoor pool
Balcony
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.3 out of 5 Excellent
341 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationWaitakere Ranges27 min drive
Popular LocationBethells Beach37 min drive
Popular LocationPiha Beach39 min drive
AirportAuckland (AKL-Auckland Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Luxury Villa, City View

    Room amenities

    • 95 sq m
    • City view
    • Sleeps 4
    More detailsLuxury Villa, City View
  • Loft Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsLoft Room
  • Garden Spa Apartment

    4.1/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 4
    More detailsGarden Spa Apartment
  • Garden Spa View Apartment

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsGarden Spa View Apartment
  • Apartment, City View

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    More detailsApartment, City View
  • Premier Room, City View

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room, City View

About this area

Waiatarua

Located in Waiatarua, Waitakere Resort & Spa is by the ocean. Shoppers can visit Westfield St. Luke's Shopping Centre, while everyone can enjoy the natural beauty of Waitakere Ranges and Bethells Beach. Enjoy an event or a match at Western Springs Stadium, and consider making time for Auckland Zoo—a top attraction that's not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.

Visit our Waiatarua travel guide
Map
Popular Location

What's nearby

  • Unitec Institute of Technology - 24 min drive
  • Waitakere Ranges - 27 min drive
  • Bethells Beach - 37 min drive
  • Karekare Beach - 38 min drive
  • Piha Beach - 39 min drive

Getting around

  • Henderson Sunnyvale Station - 13 min drive
  • Auckland (AKL-Auckland Intl.) - 44 min drive

Restaurants

  • Waitakere Estate — 1 min walk

About this property

Waitakere Resort & Spa

4-star hotel with restaurant and outdoor pool
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and conference space. All 28 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Waitakere Resort & Spa offers 28 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 30.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference centre (861 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 8:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property from January to December; the rest of the year they are welcome
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: NZD 30.00 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 5 years old and younger are not permitted from January to December
Only registered guests are allowed in the guestrooms

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Heritage Collection Waitakere Estate Hotel Waiatarua
Heritage Collection Waitakere Estate Hotel
Heritage Collection Waitakere Estate Waiatarua
Auckland`s Waitakere Estate Hotel Waiatarua
Aucklands Waitakere Estate Wa

Frequently asked questions

Can I cancel my reservation for free at Waitakere Resort & Spa and receive a full refund?
Yes, Waitakere Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Waitakere Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Waitakere Resort & Spa have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Waitakere Resort & Spa?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to 8:00 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Waitakere Resort & Spa located?
Situated by the ocean, this hotel is within 16 mi (25 km) of Waitakere Ranges, Western Springs Stadium and Unitec Institute of Technology. Auckland Zoo and Westfield St. Luke's Shopping Centre are also within 16 mi (25 km).

Guest reviews

Overall score and ratings for Waitakere Resort & Spa

4.3
Excellent
341 reviews
5 - Excellent
171
4 - Good
122
3 - Okay
22
2 - Mediocre
17
1 - Poor
9
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.0
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful location. Lovely spacious room with a view. Immaculate.

Stayed 1 night in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities

Fabulous view in a loverly bush setting. The meal was of a high standard and staff friendly.

Stayed 1 night in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Relax on holiday.The mountains are surrounded by beautiful scenery. The bed is too comfortable. We'll choose again for next time .

Stayed 1 night in Jul 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, amenities, property conditions & facilities

The location is amazing. Love that we’re surrounded by a forest.

Stayed 1 night in May 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely location, views and gardens. The meal was excellent and the reception lady was most welcoming and helpful.

Stayed 1 night in May 2020