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We were disappointed and expected more from a 5 star hotel that is expensive. Our luggage wasn't delivered to our room when we checked-in in the morning. We went out for a long lunch, got back to the hotel at 4pm and still our bags weren't there. We had to chase concierge up for the bags and at least ...
Extremely nice hotel, present helpful staff greeted us every time we saw them. Hotel was extremely clean an comfortable. My only issue was that the bar was effectively closed in the afternoon due to the serving of high tea. A minor point for a very nice hotel.
Our room was nice and clean, it's probably due for a little bit of a renovation or but was great for a quick trip to Melbourne. Parking was easy And it was nice and quiet
This was our 7th stay at QT Melbourne and, once again, we enjoyed every moment. We always feel so at home when we stay here. The welcoming staff, attention to detail, exemplary rooms, central location, make this our hotel of choice. We would never contemplate staying anywhere else in Melbourne
An enjoyable stay, where I witnessed a multicultural staffing group that was showing me the Hotel organisation is not prejudiced. Nothing was too much trouble.
A lovely old world hotel where we were greeted cheerfully by the doorman. Very pleasant staff at check in and check out. Concierge desk very helpful also. A very pleasant stay all round
Excellent break away here in the heart of Melbourne food, facilities and service excellent Well worth the extra spend - the Hotel weren't aware of Expedia preferred valet parking rate but was easily fixed up on departure - our fifth stay here ..
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