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Quay West Suites Melbourne

Star Rating
5 out of 5
See more in Melbourne (and vicinity)

Photo gallery

Featured image
Indoor pool
Indoor pool
Balcony
Premium bedding, down duvet, in-room safe, desk

Guest reviews

4.7 out of 5 Exceptional
1,605 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Laundry
Spa
Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Map

26 Southgate Avenue, Southbank, VIC

Explore the area

Popular LocationEureka Tower3 min walk
Popular LocationBourke Street Mall12 min walk
Popular LocationRod Laver Arena16 min walk
AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    Photos of Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More detailsSuperior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

  • Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    Photos of Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    4.8/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    Photos of Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    4.7/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsSuperior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

  • Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    Photos of Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    4.8/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • Studio, Kitchenette (Floor 4 - 15)

    Photos of Studio, Kitchenette (Floor 4 - 15)

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStudio, Kitchenette (Floor 4 - 15)

  • Studio, 1 Queen Bed (Floor 4-15)

    Photos of Studio, 1 Queen Bed (Floor 4-15)

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More detailsStudio, 1 Queen Bed (Floor 4-15)

  • Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    Photos of Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    5/5 guest room rating

    Room amenities

    • 160 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    More detailsPremium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

  • Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

    Photos of Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 6
    More detailsDeluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

  • Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

    Photos of Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    More detailsSuperior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

  • Premium Apartment, 2 Bedrooms, Balcony

    Photos of Premium Apartment, 2 Bedrooms, Balcony

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More detailsPremium Apartment, 2 Bedrooms, Balcony

About this area

Melbourne

Located in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights and SEA LIFE Melbourne is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Melbourne travel guide
Map
View map
Popular Location

What's nearby

  • Eureka Tower - 3 min walk
  • Bourke Street Mall - 12 min walk
  • Crown Casino and Entertainment Complex - 14 min walk
  • Rod Laver Arena - 16 min walk
  • Melbourne Central - 16 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 26 min drive

Restaurants

  • Jarrah Restaurant — 1 min walk
  • Flinders Lane - 7 min walk

About this property

Quay West Suites Melbourne

Luxury Melbourne aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this aparthotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with complimentary wireless Internet access and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences, such as a sitting area and a microwave.
Quay West Suites Melbourne offers 109 forms of accommodation with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Covered self parking: AUD 25 per day (in/out privileges)
  • Return airport shuttle (surcharge)
  • Accessible parking

Family friendly

  • Free cot/infant bed

Food and drink

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 32.00 per person
  • 1 restaurant
  • 1 bar
  • In-room dining only
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Hairdryer
  • Bathrobes
  • Designer toiletries
  • Slippers
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay films

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Laptop workspace
  • Conference centre (4306 square feet of space)

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Golf nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 109 rooms
  • 26 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Where to eat

  • Jarrah Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

The following facilities or services will be unavailable from July 08 2020 to October 26 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 32.00 per person (approximately)
  • Covered self-parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites Melbourne
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Can I cancel my reservation for free at Quay West Suites Melbourne and receive a full refund?
Yes, Quay West Suites Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Quay West Suites Melbourne cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quay West Suites Melbourne?
As of 18 Sep 2020, prices found for a 1-night stay for 2 adults at Quay West Suites Melbourne on 19 Sep 2020 start from NZ$227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quay West Suites Melbourne have a pool?
Yes, this property has an indoor pool.
Is Quay West Suites Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quay West Suites Melbourne?
Self-parking is available for AUD 25 per day.
What time is check-in at Quay West Suites Melbourne?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Quay West Suites Melbourne?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Quay West Suites Melbourne provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Quay West Suites Melbourne located?
Located in Melbourne Central Business District, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flinders Street Station is 5 minutes by foot and Melbourne Central Station is 18 minutes.
4.7
Exceptional
1,605 reviews
5 - Excellent
1,172
4 - Good
357
3 - Okay
52
2 - Poor
18
1 - Terrible
6

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Room comfort
Great location
Lovely stay, reception staff were great, only complaint was food in mini bar was out of date and the rug in the living area in our room was quite dirty.
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, room comfort
Stayed 1 night in May 2020

5/5 Excellent

Stayed 1 night in May 2020

5/5 Excellent

Great service is the Quay!!
Absolutely fabulous staff, location, suite, amenities + buffet breakfasts!! Despite staying at Quay West Suites during the fateful weekend of the cancelled Melbourne Grand Prix followed by the ban of spectators at an MCG International cricket match, we had a magical weekend away! The staff at Quay West were gracious, friendly and committed to ensuring that we enjoyed our time in Melbourne.

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that hotel had been notified that we were there celebrating our 40th Wedding Anniversay. Not long after we got to our room there was a knock on the door. We were delivered a lovely bottle of sparkling wine and a hand written card congratulating us on our Anniverssary. What a lovely genture. We loved the location, very close to Fliders Street stations (we arrived by train), access to Southbank and all it's restaurants and only a short walk to the city entre. Great access also to St Kilda road, National Gallery, Alexanda Gardens and Yarra River. Our view was ok from the 8th floor, but higher up would have been terrific. The hotel, decor, space, breakfast cafe and all amenities were high class. Not so happy about $45 a night valet parking which is why we chose to get to the city by train.
Stayed 2 nights in Mar 2020

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