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Overview of Quay West Suites Melbourne

Photo gallery

Featured image
Indoor pool
Indoor pool
Balcony
Premium bedding, down duvet, in-room safe, desk

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationMelbourne Arts Centre3 min walk
    Popular LocationEureka Tower3 min walk
    Popular LocationNational Gallery of Victoria5 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)27 min drive
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  • Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 6
    • 1 King Bed and 1 Queen Bed
    More detailsDeluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Apartment, 2 Bedrooms, Balcony (Kitchen, Floors 4-9)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    • 1 King Bed and 1 Queen Bed
    More detailsSuperior Apartment, 2 Bedrooms, Balcony (Kitchen, Floors 4-9)
  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    4.7/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)
  • Deluxe Apartment, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    4.8/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More detailsDeluxe Apartment, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)
  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)
  • Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    4.8/5 guest room rating

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More detailsDeluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Large Kitchen)

    5/5 guest room rating

    Room amenities

    • 160 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    • 2 Queen Beds and 1 King Bed
    More detailsPremium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Large Kitchen)
  • Studio, Kitchenette (Floor 4 - 15)

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsStudio, Kitchenette (Floor 4 - 15)
  • Studio, 1 Queen Bed (Floor 4-15)

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed (Floor 4-15)
  • Premium Apartment, 2 Bedrooms, Balcony (Large Kitchen, Floors 16 – 26)

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    • 2 King Beds
    More detailsPremium Apartment, 2 Bedrooms, Balcony (Large Kitchen, Floors 16 – 26)

About this area

Melbourne

Located in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights and SEA LIFE Melbourne is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Melbourne travel guide
Popular Location

What's nearby

  • Melbourne Arts Centre - 3 min walk
  • Eureka Tower - 3 min walk
  • National Gallery of Victoria - 5 min walk
  • Forum Theatre - 8 min walk
  • Australian Centre for the Moving Image - 8 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 27 min drive

Restaurants

  • Jarrah Bar & Terrace — 1 min walk
  • PJ O'Brien's Irish Pub - 3 min walk
  • Ponyfish Island - 3 min walk
  • Belgian Beer Cafe - 4 min walk
  • Riverland - 4 min walk

About this property

Quay West Suites Melbourne

Luxury Melbourne aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this aparthotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with complimentary wireless Internet access and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences, such as a sitting area and a microwave.
Quay West Suites Melbourne offers 109 forms of accommodation with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Hot tub
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Secured self parking on site (AUD 25 per day; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Family friendly

  • Free cot/infant bed

Food and drink

  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 18-30 for adults and AUD 15-20 for children
  • 1 restaurant
  • 1 bar
  • In-room dining only
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Designer toiletries
  • Towels provided
  • Bathrobes
  • Hairdryer
  • Slippers

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay films

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference centre

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Golf nearby
  • Hiking/biking trails nearby
  • Bike rentals nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 109 rooms
  • 26 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Where to eat

  • Jarrah Bar & Terrace – Al fresco dining bar offering local cuisine. Serves breakfast and dinner daily.

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 08 2020 to November 30 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Meeting facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 18 and AUD 30 for adults, and AUD 15 and AUD 20 for children (approximately)
  • Covered self-parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Can I cancel my reservation for free at Quay West Suites Melbourne and receive a full refund?
Yes, Quay West Suites Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Quay West Suites Melbourne cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quay West Suites Melbourne?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at Quay West Suites Melbourne on 6 Dec 2020 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quay West Suites Melbourne have a pool?
Yes, this property has an indoor pool.
Is Quay West Suites Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quay West Suites Melbourne?
Self-parking is available for AUD 25 per day.
What time is check-in at Quay West Suites Melbourne?
Check-in is from 2:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Quay West Suites Melbourne?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Quay West Suites Melbourne provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Quay West Suites Melbourne located?
Located in Melbourne Central Business District, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flinders Street Station is 5 minutes by foot and Melbourne Central Station is 18 minutes.
4.7
Exceptional
5 - Excellent
1,176
4 - Good
357
3 - Okay
52
2 - Poor
18
1 - Terrible
6

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Loved it all, excellent staff anf lovely balcony with city views.
Stayed 2 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Amenities
Great for a short term stay. Disappointed that more access to covid safe food amentities weren't included. Eg. delivery list - or resources on where to go to get delivery food (leaflets or pamphlets in the room). I had awful pizza delivery because I didn't know where to order from.
Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Excellent place to stay. Close to so many places to eat and drink then an easy walk back to relax.
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, room comfort
Fantastic place. will be staying there again
The room was beautiful, great size and very comfortable. Extremely clean. The staff were fantastic and very helpful. The pool is lovely and very relaxing. Absolutely fantastic location with train station just over river (bridge opposite the hotel) all restaurants and eateries underneath. Or order Uber eats like we did. Would recommend this place to anyone suitable for business pleasure and families.
Stayed 1 night in Jun 2020

4/5 Good

Happy face iconLiked: Room comfort
Great location
Lovely stay, reception staff were great, only complaint was food in mini bar was out of date and the rug in the living area in our room was quite dirty.
Stayed 1 night in Jun 2020

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