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Overview of Quay West Suites Melbourne

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Guest reviews

4.7 / 5Exceptional
1,577 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Laundry

Map

What's nearby

Popular LocationMelbourne Arts Centre3 min walk
Popular LocationEureka Tower3 min walk
RestaurantFlinders Lane7 min walk
AirportMelbourne, VIC (MEL-Tullamarine)28 min drive

Choose dates to view prices

Free cancellation on all units

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More details
  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    Room amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • Studio, Kitchenette (Floor 4 - 15)

    Studio, Kitchenette (Floor 4 - 15)

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Studio (Floor 4-15)

    Studio (Floor 4-15)

    Room amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    Room amenities

    • 160 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    More details
  • Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

    Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 6
    More details
  • Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

    Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    More details
  • Premium Apartment, 2 Bedrooms, Balcony

    Premium Apartment, 2 Bedrooms, Balcony

    Room amenities

    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More details

About this area

Southbank

Located in Southbank, Quay West Suites Melbourne is in the entertainment district and on a river. Spirit of Tasmania Ferry Terminal and Sidney Myer Music Bowl are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Carlton Gardens. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed.

Popular Location

What's nearby

  • Melbourne Arts Centre - 3 min walk
  • Eureka Tower - 3 min walk
  • Federation Square - 6 min walk
  • Flinders Lane - 7 min walk
  • Bourke Street Mall - 12 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 28 min drive

Restaurants

  • Jarrah Restaurant — 1 min walk
  • Flinders Lane - 7 min walk

About this property

Quay West Suites Melbourne

Luxury Southbank aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this aparthotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with complimentary wireless Internet access and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences, such as a sitting area and a microwave.
Quay West Suites Melbourne offers 109 forms of accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Pool/Spa

Indoor pool
Hot tub
Sauna

Internet

Free WiFi

Parking and transport

Valet parking: AUD 45 per day (in/out privileges)
Return airport shuttle (surcharge)
Accessible parking

Family friendly

Free cot/infant bed

Food and drink

Microwave
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker

Dining

Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 32.00 per person
1 restaurant
1 bar
Minibar
In-room dining only
24-hour room service

Bedrooms

Premium bedding
Down comforter
Bed sheets provided
Rollaway/extra beds: AUD 60.0 per night

Bathrooms

Shower only
Free toiletries
Hairdryer
Slippers
Bathrobes
Towels provided

Living spaces

Sitting area

Entertainment

40-inch LCD TV with cable service
DVD player

Outdoor areas

Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Business centre
Computer station
Desk
Conference centre (4306 square feet of space)

Climate control

Air conditioning
Heating

Pets

No pets allowed

Suitability/Accessibility

Lift
Roll-in shower
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Laptop-compatible safe
Free newspapers

Location highlights

On the river
Near a metro station
Near a train station
In the shopping district
In the entertainment district

Things to do

Fitness centre
Hiking/biking trails nearby
Bike rentals nearby
Golf nearby

Safety features

Smoke detector

General

109 rooms
26 floors
1 building
Connecting/adjoining rooms avaliable

Where to eat

Jarrah Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types accepted at this property

Diners Club
Mastercard
American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 32.00 per person (approximately)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guest rooms only (no menus or public dining). Parking height restrictions apply.

Property is also known as

  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne
  • Quay West Suites
  • Quay West Suites Aparthotel
All reviews

Guest reviews

4.7

Exceptional

5 - Excellent
1,152
4 - Good
353
3 - Okay
49
2 - Mediocre
17
1 - Poor
6
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

    Great service is the Quay!!

    Absolutely fabulous staff, location, suite, amenities + buffet breakfasts!! Despite staying at Quay West Suites during the fateful weekend of the cancelled Melbourne Grand Prix followed by the ban of spectators at an MCG International cricket match, we had a magical weekend away! The staff at Quay West were gracious, friendly and committed to ensuring that we enjoyed our time in Melbourne.

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Let me start by saying that hotel had been notified that we were there celebrating our 40th Wedding Anniversay. Not long after we got to our room there was a knock on the door. We were delivered a lovely bottle of sparkling wine and a hand written card congratulating us on our Anniverssary. What a lovely genture. We loved the location, very close to Fliders Street stations (we arrived by train), access to Southbank and all it's restaurants and only a short walk to the city entre. Great access also to St Kilda road, National Gallery, Alexanda Gardens and Yarra River. Our view was ok from the 8th floor, but higher up would have been terrific. The hotel, decor, space, breakfast cafe and all amenities were high class. Not so happy about $45 a night valet parking which is why we chose to get to the city by train.

    Stayed 2 nights in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, amenities

    The staff were great - very helpful and welcoming. Definitely went th extra mile for us!

    Stayed 3 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness

    Great location and suited my needs. Will stay here again.

    Stayed 2 nights in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The suite was large and comfortable, however the air conditioning was set at one level and could not be changed and the only way to cool the property down was to open the balcony doors. The hotel didn't have any umbrellas which was unfortunate during a very wet week! Breakfast is adequate but wouldn't recommend and probably just as easy to use the kitchen. Coffee was very hard to get and took over 30 minutes one morning. However despite these points the location was good and most aspects worked well

    Stayed 7 nights in Jan. 2020