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Reviews

4.7 / 5Exceptional
1,563 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Melbourne Arts Centre
    3 min walk
  • Popular Location
    Eureka Tower
    3 min walk
  • Restaurant
    Flinders Lane
    7 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    28 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More details
  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • Studio, Kitchenette (Floor 4 - 15)

    Room Amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Studio (Floor 4-15)

    Room Amenities

    • 36 sq m
    • Studio
    • 1 bathroom
    • Sleeps 3
    More details
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    Room Amenities

    • 160 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    More details
  • Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

    Room Amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 6
    More details
  • Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

    Room Amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    More details
  • Premium Apartment, 2 Bedrooms, Balcony

    Room Amenities

    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    More details

About this area

Southbank

Located in Southbank, Quay West Suites Melbourne is in the entertainment district and on a river. Spirit of Tasmania Ferry Terminal and Sidney Myer Music Bowl are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Carlton Gardens. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed.

Visit our Southbank travel guide
Popular Location

What's nearby

  • Melbourne Arts Centre - 3 min walk
  • Eureka Tower - 3 min walk
  • Federation Square - 6 min walk
  • Flinders Lane - 7 min walk
  • Bourke Street Mall - 12 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 35 min drive

Restaurants

  • Jarrah Restaurant — 1 min walk
  • Flinders Lane - 7 min walk

About this property

Quay West Suites Melbourne

Luxury Southbank aparthotel in Melbourne Central Business District, walk to Melbourne Arts Centre
Along with a restaurant, this aparthotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. Each apartment features thoughtful touches, such as bathrobes and slippers, along with complimentary wireless Internet access and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences, such as a sitting area and a microwave.
Quay West Suites Melbourne offers 109 forms of air-conditioned accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Pool/Spa

Indoor pool
Hot tub
Sauna

Internet

Free WiFi

Parking and transport

Valet parking: AUD 45 per day (in/out privileges)
Return airport shuttle (surcharge)
Accessible parking

Family friendly

Free cot/infant bed

Food and drink

Microwave
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker

Dining

Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 32.00 per person
1 restaurant
1 bar
Minibar
In-room dining only
24-hour room service

Bedrooms

Premium bedding
Down comforter
Bed sheets provided
Rollaway/extra beds: AUD 60.0 per night

Bathrooms

Shower only
Towels provided
Free toiletries
Slippers
Bathrobes
Hairdryer

Living spaces

Sitting area

Entertainment

40-inch LCD TV with cable service
DVD player

Outdoor areas

Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Business centre
Computer station
Desk
Conference centre (4306 square feet of space)

Climate control

Air conditioning
Heating

Pets

No pets allowed

Suitability/Accessibility

Lift
Roll-in shower
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Laptop-compatible safe
Free newspapers

Location highlights

On the river
Near a metro station
Near a train station
In the shopping district
In the entertainment district

Things to do

Fitness centre
Hiking/biking trails nearby
Bike rentals nearby
Golf nearby

Safety features

Smoke detector

General

109 rooms
26 floors
1 building
Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Diners Club
Mastercard
American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 32.00 per person (approximately)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guest rooms only (no menus or public dining). Parking height restrictions apply.

Property is also known as

  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne
  • Quay West Suites
  • Quay West Suites Aparthotel
4.7

Exceptional

5 - Excellent
1,142
4 - Good
353
3 - Okay
46
2 - Mediocre
16
1 - Poor
6
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness

Great location and suited my needs. Will stay here again.

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

The suite was large and comfortable, however the air conditioning was set at one level and could not be changed and the only way to cool the property down was to open the balcony doors. The hotel didn't have any umbrellas which was unfortunate during a very wet week! Breakfast is adequate but wouldn't recommend and probably just as easy to use the kitchen. Coffee was very hard to get and took over 30 minutes one morning. However despite these points the location was good and most aspects worked well

Stayed 7 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the fact that I could leave my car there even after checking out, so I could explore more of the city.

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and good service from the staff. Very friendly.

Stayed 2 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, amenities

Super comfy bed and spacious well laid out apartment. It’s in an amazing location for southbank food and shopping,

Stayed 3 nights in Dec. 2019

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