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"Just got back from Riu Palace Riviera , we went as a group of 10 and we really enjoyed ourselves . The water is beautiful here , there was 3 shades of blue , and clear. The rooms were very clean, the food was normal for an all inclusive . But the service was outstanding . Miguel and Marcos served our group to above our expectations!! Emmanuel in the entertainment staff that guy gave it his everything to everyone. Everyone loved him . The music was a little dull by the pool but lots brought a small speaker and played their own . Overall we loved it , we would definitely go back, if you haven’t been , you should go. "

"This was my second time coming here with my family, we really enjoyed the property and the service. The only complain I have is when making reservations. They say you have to make them the day of but when I asked if i could make it for the following day they said NO!! But on the day before my last day they said they could do that !! I would’ve greatly appreciated if they said that the day I checked in ! I was furious "

"Loved this place. The staff was amazing, the property was clean and centrally located, the dining options were both delicious and elegant. I would stay again and again "

"Our recent stay at Valentin Imperial Riviera Maya was nothing short of spectacular, thanks to the outstanding staff who made our vacation unforgettable. From the moment we arrived, we were greeted with warmth and professionalism that set the tone for our entire stay. The GO Team, featuring Lorenzo, Marina, Israel, Daniel, and Carlos, went above and beyond to ensure our experience was exceptional. Their dedication and enthusiasm for making guests feel welcome and entertained were evident in every interaction. A special shout-out to bartenders Sonia, Renato, and Jonny, who mixed delightful cocktails with a smile. Their expertise added an extra layer of enjoyment to our poolside relaxation and evening gatherings. Managers Angel and Paola deserve recognition for their exceptional leadership and attentiveness. They ensured that every detail was perfect and our needs were met promptly. Dora, as always, was amazing. Alejandra, who served poolside, was fantastic with her cheerful personality. We also want to thank Oscar in the Prive lounge for his exceptional assistance with reservations, making dining at the resort’s gourmet restaurants effortless. The beautifully maintained grounds, luxurious suites, and exquisite dining options provided the perfect backdrop for a relaxing getaway. The variety of activities and entertainment ensured there was never a dull moment."

"Excellent with the exception of long slow line up at mikes cafe"

"I loved everything about this property. Lots of water fun! Pools and sea inlet. "

"Que no tengan servicio de transporte incluido al aeropuerto "

"Loved this boutique resort. We upgraded to the all inclusive package. Great for couples not wanting to vacation in a family setting. Clean, friendly with all the amenities you need. "

"This was our first time in Mexico and we had such an amazing experience. 10/10 recommend tho resort and look forward to returning again. The staff were friendly and accommodating, the entertainment was fun and dining options including the buffet were fantastic. "