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Oasis 12

5.0 star property

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A short walk from Quinta Avenida and Playa del Carmen Main Beach, Oasis 12 provides 20 beach bars, a terrace and a garden. With beach cabanas, beach massages and sunloungers, this villa is the perfect place to soak up some sun. Treat yourself to a Swedish massage, a body treatment or hydrotherapy at Okum Spa, the on-site spa. Enjoy the gym, as well as activities such as mountain biking. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with laundry facilities and a hot tub.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Contactless check-in and check-out are available

Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 3 per cent for credit card payments

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's WhatsApp mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 12 for adults and from USD 8 for children
  • Airport shuttle fee: USD 170 per vehicle (return, maximum occupancy 6)
  • Airport shuttle fee per child: USD 170 (return), (up to 18 years old)
  • Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay, PayPal and Cash App
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Oasis 12 have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

Is Oasis 12 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oasis 12?

Self-parking is free at this property.

What time is check-in at Oasis 12?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 PM to 9:00 AM for a fee of USD 20.

What time is check-out at Oasis 12?

Checkout is at 11:00 AM.

Does Oasis 12 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 170 per vehicle applies.

Where is Oasis 12 located?

Offering direct access to the beach, this Downtown Playa del Carmen villa is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.8

Cleanliness

9.0

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

8/10 Good

Milos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Kevin was a responsive host and helped us with the booking of a good catamaran tour. We liked the location of the property as it was close to areas with restaurants and beach clubs. We felt safe in the neighborhood. The downside of the location is the noise. The property is next to a bus station whose PA system can be heard inside the apartment. The building is also close to entertainment/bars that are loud late into the night. Finally, Kevin let me know that there is a limit to the electricity included in the room rate and that meant that we had to be judicious when we ran the water heater, the AC, and the washer/dryer. Overall, we liked it although we will look for a less noisy Playa option in the future.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
So far one of the best condos we have stayed. Communication with host was a five ⭐ , very prompt to respond. Karen was amazing showing us around and Kevin great hosts. The condo was very clean and cozy. Location very convenient and walking distance to 5th avenue and the beach.
Stayed 6 nights in Aug 2023
Verified

6/10 Okay

Rodolfo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025